Regional Field Technical Services Manager

Altro; Norton; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading flooring solutions provider in the UK is seeking a Regional Technical Services Manager to join its team. In this full-time role, you will provide technical support, run training sessions for contractors, and ensure product installations are successful across the London area. The ideal candidate will have solid experience in installing flooring products and possess great communication skills. Additionally, benefits include enhanced leave options, a defined contribution pension scheme, and opportunities for continuous learning.

Benefits

Enhanced family-friendly benefits

25 days plus bank holidays

Exclusive discounts

Comprehensive training

Defined contribution pension

Life Assurance

Onsite health services

Volunteer day

Social events

Retirement planning support

Free eye tests

Long service awards

Free parking

Hybrid working flexibility

Car allowance

Private medical scheme

Qualifications

• Solid experience installing flooring and walling products.
• Great communication and presentation skills.
• Organised, proactive, and comfortable with regional travel.
• Team player who is also confident working independently.
• Curious, creative, and always looking for ways to improve.
• Experience with Whiterock or similar products is a bonus.

Responsibilities

• Visiting customer sites to offer technical support and advice.
• Running training sessions for contractors on-site and in the classroom.
• Supporting big installations and resolving issues.
• Demonstrating products at events and customer meetings.
• Working closely with sales and product teams to share feedback.
• Supporting the European team and joining international calls.

Skills

Installation of flooring and walling products

Communication skills

Presentation skills

Organisational skills

Proactivity

Team collaboration

Independent working

Curiosity and creativity

Job description

A leading flooring solutions provider in the UK is seeking a Regional Technical Services Manager to join its team. In this full-time role, you will provide technical support, run training sessions for contractors, and ensure product installations are successful across the London area. The ideal candidate will have solid experience in installing flooring products and possess great communication skills. Additionally, benefits include enhanced leave options, a defined contribution pension scheme, and opportunities for continuous learning.