Regional Claims Leader — Hybrid Role, Client-Focused

Aon; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global insurance firm is seeking a Claims Management Executive based in Bristol. This hybrid role involves guiding clients through complex claims processes, establishing effective procedures, and maintaining strong relationships with stakeholders. The ideal candidate will have in-depth knowledge of commercial claims, exceptional customer service skills, and proven experience in client-facing roles. Aon offers comprehensive training programs and a competitive benefits package to support your professional growth and wellbeing.

Benefits

Global Wellbeing Days

Comprehensive training programs

Flexible working style solutions

Qualifications

• Knowledge of Liability, Property, and Motor insurance sectors.
• Experience in leading meetings with clients and fostering relationships.
• Ability to communicate effectively across all client levels.

Responsibilities

• Establish claims handling procedures and relationships with clients.
• Act as the primary contact for claims inquiries.
• Facilitate efficient claims processing and support clients.

Skills

In-depth knowledge of commercial/corporate claims

Exceptional customer service skills

Strong organizational skills

Proven track record of building relationships

Confidence in delivering presentations

Experience in client-facing roles

Education

CII certification or other relevant professional qualifications

Job description

A leading global insurance firm is seeking a Claims Management Executive based in Bristol. This hybrid role involves guiding clients through complex claims processes, establishing effective procedures, and maintaining strong relationships with stakeholders. The ideal candidate will have in-depth knowledge of commercial claims, exceptional customer service skills, and proven experience in client-facing roles. Aon offers comprehensive training programs and a competitive benefits package to support your professional growth and wellbeing.