Referral & Clinic Admin Specialist

Black Country Healthcare NHS Foundation Trust; Halesowen; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Halesowen is seeking an administrative support staff member to manage patient referrals and provide comprehensive administrative support. You will coordinate communication between clinical teams and stakeholders while maintaining high standards of confidentiality and data protection. Ideal candidates will be organized, possess excellent communication skills, and have proficiency with IT systems. This role offers opportunities for development and to be part of a compassionate team dedicated to improving health services.

Benefits

Flexible working

Training and development opportunities

Supportive working environment

Qualifications

• Strong communication skills and a patient-centred approach.
• Ability to manage and process patient referrals effectively.
• Experience with diary management and administrative tasks.

Responsibilities

• Manage the processing of new referrals into the service.
• Communicate effectively with internal and external stakeholders.
• Prepare documentation in appropriate formats as required.

Skills

Communication skills

Organizational skills

Patient management

IT skills

Tools

Electronic Patient Record (EPR) system

Office management software

Job description

A leading healthcare provider in Halesowen is seeking an administrative support staff member to manage patient referrals and provide comprehensive administrative support. You will coordinate communication between clinical teams and stakeholders while maintaining high standards of confidentiality and data protection. Ideal candidates will be organized, possess excellent communication skills, and have proficiency with IT systems. This role offers opportunities for development and to be part of a compassionate team dedicated to improving health services.