Referral & Assessment Manager

Premier Recruitment Group Limited; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency is searching for a skilled Referral & Assessment Manager for a prestigious client in North London. The successful candidate will drive occupancy by managing referrals within supported living and residential services. Responsibilities include conducting client assessments, building strong relationships with care managers and commissioners, and coordinating service visits. A background in Health & Social Care is essential. This full-time, permanent role offers opportunities for professional growth.

Qualifications

• Experience working with local authorities, commissioners or funding bodies.
• Proven experience in completing detailed assessments and securing placements.

Responsibilities

• Drive occupancy by managing and converting referrals across supported living and residential services.
• Follow up and manage new enquiries in a timely and professional manner.
• Complete robust, person‑centred client assessments.
• Build strong relationships with commissioners, care managers, families and external professionals.
• Coordinate and attend service visits, ensuring a high-quality experience for all visitors.
• Work closely with home managers to ensure services are presented to the highest standard.
• Support tender submissions and new business development activity.
• Maintain accurate marketing and referral databases.
• Produce timely reports, statistics and performance information.
• Support and deliver promotional events, service launches, and regional/national exhibitions.
• Achieve agreed KPIs and divisional targets.

Skills

Relationship-building

Communication

Organisational skills

Microsoft Office

Education

Professional background in Health & Social Care

Job description

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in North London. We are recruiting for an experienced and forward‑thinking Referral & Assessment Manager. This is a full‑time and permanent position for a well‑established care company working in mental health, learning disabilities and autism. Very interesting and varied role with scope for progression.

You will be travelling between North London, Essex, Hertfordshire, Buckinghamshire and West Berkshire.

Responsibilities

• Drive occupancy by managing and converting referrals across supported living and residential services.
• Follow up and manage new enquiries in a timely and professional manner.
• Complete robust, person‑centred client assessments.
• Build strong relationships with commissioners, care managers, families and external professionals.
• Coordinate and attend service visits, ensuring a high‑quality experience for all visitors.
• Work closely with home managers to ensure services are presented to the highest standard.
• Support tender submissions and new business development activity.
• Maintain accurate marketing and referral databases.
• Produce timely reports, statistics and performance information.
• Support and deliver promotional events, service launches, and regional/national exhibitions.
• Achieve agreed KPIs and divisional targets.

Qualifications

• Professional background in Health & Social Care.
• Experience working with local authorities, commissioners or funding bodies.
• Proven experience in completing detailed assessments and securing placements.
• Strong relationship‑building, communication and organisational skills.
• Confidence using Microsoft Office and business systems.

If interested please apply or contact Tom Kurczab at Premier Recruitment Group.