Referral and Assessment Manager

CareTech Group; Greater London; On-site; GBP 42,000; Full time

Job summary

A leading care services provider in Greater London is looking for a Referral & Assessment Manager to drive occupancy and manage referrals across various services. The ideal candidate will have a background in Health & Social Care, experience with local authorities, and strong communication and relationship-building skills. This role offers a competitive salary of £42,000 plus a car allowance, and you will play a vital part in enhancing the quality of care delivered to clients.

Benefits

Car allowance

Competitive salary

Opportunity to shape high-quality services

Qualifications

• Experience working with local authorities, commissioners, or funding bodies.
• Proven experience in completing detailed assessments and securing placements.
• Strong knowledge of the health and social care market.

Responsibilities

• Drive occupancy by managing and converting referrals across supported living and residential services.
• Complete robust, person-centred client assessments.
• Build strong relationships with commissioners, care managers, and other stakeholders.

Skills

Commercial awareness

Relationship-building

Communication skills

Organisational skills

Proficiency in Microsoft Office

Education

Professional background in Health & Social Care

Job description

Referral & Assessment Manager

Locations : North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire

Salary : £42,000 per annum + Car Allowance

Reporting to : Performance Director

Key Responsibilities

• Drive occupancy by managing and converting referrals across supported living and residential services
• Follow up and manage new enquiries in a timely and professional manner
• Complete robust, person-centred client assessments
• Build strong relationships with commissioners, care managers, funders, families, and external professionals
• Coordinate and attend service visits, ensuring a high-quality experience for all visitors
• Work closely with home managers to ensure services are presented to the highest standard
• Support tender submissions and new business development activity
• Maintain accurate marketing and referral databases
• Produce timely reports, statistics, and performance information
• Support and deliver promotional events, service launches, and regional / national exhibitions
• Achieve agreed KPIs and divisional targets

About You

You will be a confident, professional individual with strong commercial awareness and a passion for delivering high-quality care.

Essential

• A professional background in Health & Social Care
• Experience working with local authorities, commissioners, or funding bodies
• Proven experience in completing detailed assessments and securing placements
• Strong relationship-building, communication, and organisational skills
• Confidence using Microsoft Office and business systems

Desirable

• Strong knowledge of the health and social care market
• Understanding of complex needs, diagnoses, and regulatory standards
• Marketing or business development experience in care services

Why Join Us?

We offer a competitive salary, car allowance, and the opportunity to play a pivotal role in shaping and growing high-quality services that make a real difference to people’s lives.

If you are ambitious, people-focused, and commercially driven, we would love to hear from you.

Apply now to be part of a growing, values-driven organisation.