Reference Data Services Senior Analyst

Citigroup Inc.; Belfast; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global financial institution in Northern Ireland is seeking a Reference Data Services Manager to lead local teams and manage complex requests. You will be responsible for stakeholder communication and project leadership. The ideal candidate should possess strong communication and diplomacy skills along with relevant experience. The role offers a competitive salary and a range of benefits including a hybrid working model.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretionary annual performance-related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Excellent communication skills.
• Solid and relevant professional experience.
• Ability to negotiate with external parties.

Responsibilities

• Lead and supervise local team with potential global impact.
• Manage performance evaluations and staffing recommendations.
• Handle complex requests and escalation management.
• Conduct stakeholder calls and lead projects to completion.

Skills

Leadership

Communication

Diplomacy

Negotiation

Microsoft applications

Job description

Overview

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview

The Reference Data Services Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

What you\'ll do

• Exercises leadership and supervisory responsibility over local team and may include global impact as well.
• May be involved in evaluating subordinates\' performance and making recommendations for staffing, promotions, terminations, etc.
• Responsible for escalation management and handling complex types of requests.
• Responsible for leading calls with stakeholders, team members and management. As an AVP, the candidate will be responsible for leading projects from start to finish and communicating results to seniors.
• Recommends new work procedures with broader scope of impact. Deals with variable (occasionally complex) issues with substantial potential impact.
• Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
• Must maintain excellent communication and relationships with stakeholders across the firm.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we need from you

• Persuades and influences others through communication and diplomacy skills; ability to negotiate with external parties.
• Excellent communication skills
• Experience with Microsoft suite of applications
• Solid and relevant professional experience

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Closing date for applications: 10 October 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.