Receptionist/Team Administrator | Kent Community Health NHS Foundation Trust

Kent Community Health NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Greater London seeks a full-time Dental Receptionist for its Community Dental Services. The ideal candidate will be passionate about delivering high-quality care to patients across various boroughs. Responsibilities include providing exceptional customer service, managing schedules, and assisting the dental team with administrative tasks. A commitment to diversity and continuing education is emphasized. Opportunities for training and flexible work arrangements are available.

Benefits

Flexible working arrangements

Comprehensive training and development opportunities

Support for candidates with disabilities

Responsibilities

• Provide high-quality customer service to patients and visitors.
• Perform reception duties, greet patients, and manage daily schedules.
• Execute administrative tasks as directed by the dental team.

Job description

Overview

We have an exciting full‑time opportunity for a Band 3 Dental Receptionist in Community Dental Services at Appleby Dental in Inner North East London (INEL). We are looking for someone passionate about delivering high‑quality care to patients across the London boroughs of Hackney, Tower Hamlets and Newham. Services offered include Sedation, Special Care Dentistry, Paediatric Dentistry, Domiciliary care, Bariatric care and a Dental Mobile service for the homeless and medium secure unit.

Responsibilities

• Provide high‑quality customer service to patients and visitors, supporting the dental team effectively.
• Perform reception duties, greet patients and manage daily schedules and dental records for efficient operations.
• Execute administrative tasks as directed by the Dentist or Dental Nurse team leader to support clinic functions.
• Implement service initiatives adhering to standards like CQC, Dental Practice Inspections, SOPs and Health & Safety Risk Assessments.
• Demonstrate independence, proactivity and the ability to work under pressure, including filing medical records alphabetically.
• Refer to the attached job description and person specification for detailed duties and criteria, highlighting relevant experience.

Qualifications

Applicants must meet the skill level outlined in the person specification. We also welcome those eager to enhance their knowledge and skills to gain a recognised qualification, which we will support. Lack of essential skills may not automatically disqualify you from being considered for an interview.

Benefits

Appleby Dental values flexible working arrangements and supports staff who need to balance personal and professional commitments. All staff receive comprehensive training and development opportunities to progress within the organisation. We are committed to supporting candidates with disabilities into employment.

Commitment to Equality, Diversity and Inclusion

We pride ourselves on being diverse and welcome applications from people with varied backgrounds, perspectives and experiences. We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short‑listers will see two ticks alongside your application to ensure we apply the principles of the scheme to your submission.

Appleby Dental is an equal opportunity employer. We welcome applications from all backgrounds and seek to create an inclusive environment where every individual can thrive.