Receptionist PA

Armstrong Knight; Ilford; On-site; GBP 20,000 - 28,000; Full time

Job summary

A legal support firm in Ilford is seeking a Secretary / Receptionist to provide extensive administrative support to the team. The successful candidate will manage reception duties, handle client correspondence, and assist with office management. They should possess excellent communication and organisational skills along with proven experience in a similar role. A respectable knowledge of Microsoft Office is essential for this position.

Qualifications

• Proven experience in a similar role.
• Ability to work independently in a fast-paced environment.
• Strong organisational skills and attention to detail.

Responsibilities

• Handle call transfers via the firm's main switchboard.
• Provide administrative support including correspondence with clients.
• Maintain and manage files efficiently.
• Format and proof documents and correspondence.
• Assist in ordering office supplies.
• Support charitable initiatives with administrative tasks.
• Administer onboarding of new client accounts.
• Manage diary for the office and schedule appointments.
• Assist with marketing initiatives and client engagement correspondence.

Skills

Excellent telephone manner

Communication skills

Time management

Organisational skills

Microsoft Office knowledge

Job description

Overview

Secretary / Receptionist will report into the Office & Manager. This role includes providing administrative support to the team, telephone and reception duties and associated administration duties.

Responsibilities

• Receptionist duties to include call handling and transferring via the firm\'s main switchboard.
• Providing administration support for the team including correspondence to and from clients; preparing inventories of productions for hearings and maintaining files in good order.
• Formatting and proofing documents and correspondence
• Assisting with the ordering of office supplies.
• E-filing and manual filing and archiving.
• Sending correspondence on behalf of the team to clients and third parties.
• Supporting the firm\'s charitable initiatives with administrative assistance.
• Administering the onboarding of new client accounts, amending existing client accounts and related details.
• Diary management.
• Assisting with the firm\'s marketing initiatives as required including client alerts; training arrangements; and client engagement correspondence.

To be a successful candidate

Successful candidates must have proven success and experience in a similar role. You will need have an excellent telephone manner and excellent communication, time management and organisational skills. A respectable knowledge of Microsoft Office. You must have an ability to work on your own initiative in a fast-paced office environment as part of a supportive and professional team.