Receptionist & Office Admin

Prinova; Royal British Legion Village; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the industry based in the United Kingdom is seeking a Receptionist and Office Administrator to provide front-of-house support. Responsibilities include managing visitor interactions, handling administrative tasks, and supporting the HR team. Applicants should have at least 1 year of front office experience and strong organizational skills. This full-time role offers growth opportunities and various employee benefits.

Benefits

Personal growth and development opportunities

Health Cash Plan

Subsidised gym membership

Discretionary bonus

Access to flexible pay

Qualifications

• Minimum 1 year of experience in administrative or receptionist roles.
• Excellent organization skills are required.
• Proficiency in Microsoft Office (Outlook, Word, Excel) is essential.

Responsibilities

• Manage front desk and greet visitors.
• Handle general inquiries and direct them to departments.
• Maintain accurate visitor records and reception area.

Skills

Front office experience

Organisational skills

Microsoft Office proficiency

Verbal and written communication

Problem-solving ability

Job description

Receptionist & Office Admin (Full-time, permanent)

Onsite - Aylesford, Kent

What does the Receptionist & Office Admin role mean at Prinova?

As the Receptionist and Office Administrator, you will serve as the first point of contact for all visitors and callers, providing a welcoming and professional front‑of‑house experience. Your primary responsibilities will include greeting guests in person and over the phone, handling general inquiries, and directing them to the appropriate departments. You will also be responsible for maintaining accurate visitor records and managing the sign‑in process at reception. Beyond front‑desk duties, you will play a vital role in supporting the wider site operations through a range of administrative tasks such as issuing parking permits, assisting with the coordination of employee benefits, and providing ad‑hoc support to the HR team as needed. An important aspect of this role will also involve managing purchase requests from departmental managers across the business, ensuring the timely and accurate placement of orders in line with company procedures.

What’s in it for you?

• Personal growth, including training and development opportunities
• Health Cash Plan
• Subsidised gym membership
• Discretionary bonus
• Access to flexible pay with Aslan

What to expect?

• Maintain reception area by keeping it clean & tidy
• Receiving and distributing post and deliveries
• Posting out mail
• Answering and forwarding calls from the Mainline
• Manage & maintain consumables stock for both sites (cleaning products, canteen refreshments, meeting room drinks, etc)
• Oversee the upkeep of water coolers and coffee machines across the site, liaising with external suppliers to resolve any maintenance or service issues promptly
• Process and place general purchase orders on behalf of all departments across the site (stationery, PPE, etc), ensuring compliance with the company’s approval process
• Ensure effective organisation of purchase orders by maintaining a well‑structured and up‑to‑date invoice filing system
• Coordinate and place meeting lunch orders as requested by management, ensuring timely delivery and alignment with dietary requirements
• Maintain security standards by following procedures and controlling access (monitor visitor records and issuing visitor access fobs)
• Support management with scheduling of meetings and minute‑taking when required
• Maintain the company movements log to ensure accurate visibility of who is on‑site at any given time
• Perform other administrative duties such as filing, photocopying, collating, etc.
• Booking/Organising transport arrangements for visitors
• Support the organisation of company social & charity events
• Coordinate the annual health surveillance testing and flu vaccination programme, under the guidance of the HR department, ensuring smooth scheduling and communication with employees
• Coordinate the scheduling and delivery of monthly on‑site massage sessions for employees, ensuring smooth organisation and communication
• Conduct monthly Health & Safety inspections of the reception area to ensure compliance with workplace standards and maintain a safe, welcoming environment
• Maintain company notice boards
• Support with organisation of monthly Town Hall meetings
• Support with any ad‑hoc tasks or projects as required by HR or the General Manager

Does this sound like you?

• Minimum 1 year of working experience in a front office handling administrative/receptionist responsibilities
• Excellent organisation skills
• Confident using Microsoft Office (Outlook, Word, Excel, etc)
• Friendly & approachable
• Excellent verbal & written communication skills
• Ability to be resourceful and proactive in dealing with issues that may arise

Interested? We would love to hear from you!

Submit your CV by clicking Apply.

If you have any further questions, please email us for an informal chat: [e-mail]