Receptionist - Luton

David Lloyd Leisure; Luton; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading health and wellness group in Luton is seeking a dedicated Receptionist to enhance member experiences by managing queries and bookings. The role involves welcoming members, ensuring a clean reception area, and collaborating with a supportive team. Ideal candidates should be passionate about customer service, thrive under pressure, and possess strong communication skills. Competitive salary and benefits including family club membership and a discount on food and drinks are offered.

Benefits

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons and Personal Training

Career Advancement opportunities

Wagestream App for on-demand payment

Access to Benefits Suite

Qualifications

• Passionate about delivering exceptional customer service.
• Able to thrive in a fast-paced environment.
• Strong communication and collaboration skills.

Responsibilities

• Welcome members and provide a premium experience.
• Manage queries and bookings face to face and by telephone.
• Maintain a clean and tidy reception area.

Skills

Customer service passion

Team player

Strong communication

Collaboration skills

Ability to work in a fast-paced environment

Job description

Receptionist - Luton

Employer: David Lloyd Clubs

Location: Luton, Bedfordshire

Salary: Competitive salary and benefits

Closing date: 7 Jan 2026

Job Details

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks :

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you :

As a Receptionist, we are looking for someone who :

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Company

David Lloyd Clubs.