Receptionist – Guest Experience & Growth Perks

DoubleTree by Hilton Coventry; Coventry; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading hotel in Coventry is seeking a Receptionist to provide exceptional service and contribute to a memorable guest experience. Tasks include managing check-ins, responding to guest inquiries, and ensuring compliance with hotel standards. Ideal candidates should have excellent customer service skills and a willingness to learn. Opportunities for personal development are available within the hotel brand.

Benefits

Meals provided whilst on shift

Sales incentives

Discounted hotel stays

Opportunity for personal development

Pension enrolment

Qualifications

• Excellent standards and competent level of IT proficiency.
• Good time management skills.
• Ability to work weekends and different shifts.

Responsibilities

• Provide reception services for guests.
• Manage check-in/check-out processes.
• Respond to guest queries efficiently.
• Demonstrate a high level of customer service.

Skills

Passionate and willing to learn

Positive attitude

Excellent customer experience delivery

Organisational skills

Ability to multitask

Job description

A leading hotel in Coventry is seeking a Receptionist to provide exceptional service and contribute to a memorable guest experience. Tasks include managing check-ins, responding to guest inquiries, and ensuring compliance with hotel standards. Ideal candidates should have excellent customer service skills and a willingness to learn. Opportunities for personal development are available within the hotel brand.