Receptionist (BMHU)

Dick Lovett; Hungerford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive dealership in Hungerford is seeking a friendly and professional Receptionist to welcome customers at BMW and MINI dealerships. In this role, you'll greet visitors, handle calls, and support the reception area and team. Ideal candidates will have experience in hospitality or retail and possess strong communication and customer service skills. Joining now offers exciting opportunities as showrooms evolve, along with comprehensive benefits including private medical insurance and generous holiday allowance.

Benefits

Private Medical Insurance

Health cash plan

Gym & high street discounts

25 Days Holiday

Contributory Pension Scheme

Regular Pay Reviews

Life Assurance

Employee Assistance Programme

Volunteering Opportunities

Onsite Parking

Qualifications

• Experience in a customer-facing role, ideally in hospitality or retail.
• Confident, well-presented, and a great communicator.
• Ability to juggle tasks while building rapport with customers.

Responsibilities

• Greet customers with a warm and professional welcome.
• Answer calls and handle enquiries or direct them to the right team.
• Keep reception area tidy and well-stocked.

Skills

Customer service

Communication

Teamwork

Organizational skills

Job description

We're recruiting for a friendly and professional Receptionist to be the welcoming face of our BMW and MINI dealerships in Hungerford. If you enjoy working with people and have experience in hospitality or retail, this could be a great fit for you! You'll be the first point of contact for customers visiting or calling us, directing them to the right department whether that's Sales, Service, or Parts. This role gives you the chance to work across two well-known brands and develop your customer service skills in a fast-paced, supportive environment. It's an exciting time to join us, as our showrooms are undergoing some big changes to make the customer experience even better.

Responsibilities and Qualifications

• Greeting customers with a warm and professional welcome
• Answering calls and handling enquiries or passing them on to the right team (full training will be provided)
• Keeping the reception area and refreshment stations tidy and well-stocked
• Supporting with admin tasks and helping out with events or meeting room bookings when needed
• Making sure every customer feels looked after from the moment they arrive
• Co-ordinating the service department to ensure its smooth running
• Experience in a customer-facing role (hospitality or retail experience is ideal!)
• Confident, well-presented, and a great communicator
• Someone who enjoys working as part of a team and can juggle tasks with ease
• A natural at building rapport and making people feel at ease
• A willingness to learn and get stuck in

If you're passionate about delivering great service and want to be part of a friendly, professional team, we'd love to hear from you. Please send us your CV and a short cover letter telling us why you'd be a great fit.

Benefits

• Private Medical Insurance
• Health cash plan - Claim back medical costs
• Rewards platform - Gym & high street discounts
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking