Receptionist at The Atlantic Hotel and Ocean Restaurant

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in the United Kingdom is looking for a Receptionist to join their team. The role involves creating exceptional guest experiences through professional greetings, managing check-ins and reservations, and assisting guests with queries. Ideal candidates should have at least 1 year of experience in a hotel reception, preferably in a luxury setting, and possess strong customer service and organizational skills. This position offers a service charge distributed to all employees monthly.

Benefits

Service charge distributed equally between all employees

Qualifications

• Minimum 1 year experience in the reception of a hotel, preferably in a luxury hotel.

Responsibilities

• Greet guests professionally and warmly.
• Efficiently check guests in/out and process payments.
• Manage reservations and maintain rate integrity.
• Keep reception area clean and tidy.
• Assist guests with queries and handle correspondence.
• Collaborate with Front Office Manager to optimize occupancy and profitability.

Skills

Excellent customer service relations

Detail-oriented

Effective communication

Problem-solving abilities

Team player

Strong leadership skills

Job description

Join our team as Receptionist and contribute to creating exceptional guests' experiences!

Key Responsibilities

• Greet guests professionally and warmly
• Efficiently check guests in/out and process payments
• Manage reservations and maintain rate integrity
• Keep reception area clean and tidy
• Assist guests with queries and handle correspondence
• Collaborate with Front Office Manager to optimize occupancy and profitability

Skills

• Excellent customer service relations
• Detail-oriented with excellent organizational skills
• Effective communication and problem-solving abilities
• Team player with strong leadership skills

Requirements

• Minimum 1 year experience in the reception of a hotel, preferably in a luxury hotel

Benefits

• Service charge distributed equally between all employees and paid monthly