Receptionist/Administrator

Dorset HealthCare University NHS Foundation Trust; Thornicombe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Thornicombe is hiring for an Outpatient Reception and Administration role at Blandford Hospital. Candidates will be responsible for covering busy reception areas, managing patient appointments, and handling enquiries. The position requires a positive and flexible attitude with a strong emphasis on teamwork. This is an excellent opportunity to make a meaningful impact in the community with a dynamic team committed to outstanding healthcare services. Competitive salary and inclusive work environment offered.

Responsibilities

• Covering Outpatients, Main and Portman Reception desks.
• Making and changing patient appointments.
• Outcoming clinics.
• Maintaining office supplies via e‑procurement systems.
• Dealing with patient enquiries in person and by telephone.
• Processing clinic change notifications as directed by line manager.

Job description

You have an opportunity to join the Outpatient Reception and Administration team at Blandford Hospital. We are a small friendly unit of dedicated staff working to support the local Community Hospital services and a wide range of clinics from Dorset County Hospital.

The post will require a positive, flexible and proactive approach in covering three busy reception areas together with associated administrative procedures and responsibilities as detailed in the attached Job Description.

Eligibility

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Responsibilities

• Covering Outpatients, Main and Portman Reception desks.
• Making and changing patient appointments.
• Outcoming clinics.
• Maintaining office supplies via e‑procurement systems.
• Dealing with patient enquiries in person and by telephone.
• Processing clinic change notifications as directed by line manager.

Assisting the team by sharing skills and knowledge with colleagues to maintain best practice.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We’re a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Contact

Name: Mandy Manning
Job title: Outpatient Admin Supervisor
Email address: [e-mail]
Telephone number: 07502905965