Receptionist/Administrator

Care UK Plc; Stowmarket; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading care provider in Stowmarket is seeking a dedicated Receptionist to join their close-knit team. This role involves providing a warm welcome to visitors and offering excellent customer service, while supporting various office duties like payroll and recruitment. The ideal candidate should have a good understanding of Microsoft Office and a strong desire to make a difference in residents' lives. Benefits include career development and health support.

Benefits

Wagestream - access to wages anytime

Career development and training

Online and in-store discounts

Annual purchase holiday scheme

Health and Wellbeing support

Qualifications

• Ability to provide excellent customer service to visitors and colleagues.
• Good understanding of Microsoft Office applications.

Responsibilities

• Provide a warm welcome to visitors in a friendly and professional manner.
• Greet others with a courteous telephone manner and reply to email enquiries promptly.
• Ensure the visitors book is completed properly and support visitors as needed.

Skills

Customer service skills

Courteous telephone manner

Microsoft Office

Job description

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well‑being of our residents and the successful running of our care home.

The Role

• Provide a warm welcome to visitors in a friendly, efficient, and professional manner
• Greet others with a courteous telephone manner and reply promptly to email enquiries
• Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
• Provide excellent customer service to visitors and colleagues
• Support with general office duties such as payroll, and recruitment & selection

Benefits

• Wagestream - access your wages at any time
• Career development, training and access to our approved apprenticeship scheme
• Hundreds of online and in-store discounts
• Annual purchase holiday scheme
• Health and Wellbeing support
• Career progression

About You

A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.