Receptionist / Administrator

Kent Community Health NHS Foundation Trust; Deal; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused healthcare provider in Deal, UK, seeks an enthusiastic Receptionist / Administrator. The role involves providing essential administrative support to clinical teams, ensuring great patient care and maintaining accuracy in data collection. Candidates should have at least 5 GCSEs and good computing skills. This is a full-time role with mixed working patterns over 7 days, ideal for those looking to contribute to a compassionate healthcare environment.

Benefits

Flexible working arrangements

Commitment to equity, diversity, and inclusion

Qualifications

• Must have a full UK driving licence as driving may be required.
• Knowledge of patient-focused services is essential.

Responsibilities

• Provide administrative support to NHS clinical teams.
• Maintain patient confidentiality and data accuracy.

Skills

Excellent keyboard skills

Excellent computing skills including Microsoft Office

Good interpersonal skills

Compassionate communication

Education

5 GCSEs grades A* - C or equivalent

At least 1 I.T qualification

Job description

Go back Kent Community Health NHS Foundation Trust

Receptionist / Administrator

The closing date is 05 January 2026

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We are looking for an enthusiastic and organised Receptionist / Administrator to join our professional team in Deal.

We're a close team but we're never exclusive; if you can bring a professional approach and fresh ideas we would love to hear from you.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.

We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide admin support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Additional Working Pattern: Mixed over 7 days

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent.

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission.

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both.

See where you can go with KCHFTcareer pathways.

Job responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Person Specification

Qualifications

• 5 GCSEs grades A* - C, NVQ level 2, BTEC first diploma and certificate, O Level grade A, B or C or equivalent or Level 2 qualification At least 1 I.T qualification
• If you have less than the 5 GCSE's but more than 2, this does not mean you will not be selected for interview, but if successful you may need to start on the apprentice wage. Alternatively if you pass the Literacy & Numerousy Test & IT skills test at interview, then this will be sufficient.

Experience

• Excellent keyboard skills Excellent computing skills to include Microsoft Office email and internet use
• Working knowledge of a patient information system /working within a Clinical Environment

Knowledge

• Patient / People focused services Competent in all administration tasks

Practical / Intellectual skills

• Accurate Data collection skills Good inter-personal skills and the ability to communicate and work with people from different backgrounds at all levels of seniority
• Able to follow instructions and work to given deadlines
• Ability to work independently and as part of a team
• Ability to deal compassionately with distressed and upset members of the public

Personal Attributes

• Friendly and approachable manner
• Professional in approach
• Calm and able to work under pressure / Flexible and adaptable
• Able to move around locality/patch.
• Works with discretion and confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust