Receptionist

eTeach UK Limited; Winchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading educational institution in the UK is seeking a Receptionist/Administrative Assistant to provide excellent counter and phone service to customers and students. The ideal candidate will have superb communication skills, strong customer focus, and experience in a busy environment. Responsibilities include operating phones, maintaining records, and supporting front desk operations. Benefits include pension scheme eligibility, free on-site parking, and access to gym facilities.

Benefits

Defined contribution pension scheme

Free on-site parking

Occupational Sick Pay Scheme

Free gym membership

Access to CPD events

Qualifications

• Experience in a busy frontline environment.
• Strong customer focus and a can-do attitude.
• Excellent communication skills required.
• Competent in using Microsoft Word, Excel, and Outlook.
• Good organisation and team-working skills.

Responsibilities

• Provide counter and phone service to customers, students, and staff.
• Operate digital phones, switchboard, and postal franking machine.
• Utilise databases and maintain records.
• Support front desk operations.

Skills

Customer focus

Communication skills

Microsoft applications

Organisational skills

Team-working skills

Education

GCSE English and Maths at level C/4 or above or equivalent

Job description

Overview

Receptionist/Administrative Assistant

Salary: Up to £24,243 per annum (dependent upon qualifications and experience)

Working pattern: Full-time (37 hours per week / 52 weeks per year)

Location: Sparsholt Campus

Closing date: 8th January 2026

As the initial contact point of the college, you will deliver a courteous and efficient counter and phone service to external customers, students and staff. The role entails operating digital phones/switchboard, a central radio system, a postal franking machine along with using various databases and maintaining manual and electronic records. Full training will be provided.

Responsibilities

• Provide courteous and efficient counter and phone service to external customers, students and staff.
• Operate digital phones/switchboard, a central radio system, and a postal franking machine.
• Utilise various databases and maintain manual and electronic records.
• Support front desk operations and ensure smooth administrative processes.

Requirements / Qualifications

• Have demonstrable experience of working in a busy frontline environment.
• Possess a strong customer focus along with a a “can-do” attitude.
• Have excellent communication skills.
• Be competent in the use of the full range of Microsoft applications (Word/Excel/Outlook and calendar).
• Have good organisation and team-working skills.
• Possess GCSE English and Maths at level C/4 or above or equivalent.

Flexibility

We require a degree of flexibility from the successful candidate who can offer additional hours to cover planned annual leave and sickness.

Working Hours

Term Time Hours: 8:30am – 5:00pm - Mon/Tue/Thurs/Fri; 8:00am – 4:30pm – Wed

Out of Term Time Hours: 8:30am – 5:00pm – Mon - Fri

Other

We reserve the right to close this vacancy early should sufficient be received.

Benefits include

• Eligibility to join a defined contribution pension scheme
• Free on-site parking
• Occupational Sick Pay Scheme
• Occupational Maternity Pay Scheme
• Access to an employee assistance scheme
• Free membership to library and Learning Resources Centre
• Free on-site gym at the Sparsholt Campus
• Staff recognition award scheme
• Long Service award scheme
• Facility to purchase Sparsholt produce including: plants, fruit & vegetables, fish and game
• Access to discounted hair treatments at the Andover campus
• Access to a range of CPD events and activities (including wellness events) and support with undertaking professional qualifications
• Various food outlets and eateries offering good value food and drink at competitive prices

There is a nursery on the Sparsholt campus operated by a commercial provider.