Receptionist

Bupa UK; Scunthorpe; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent healthcare provider in Scunthorpe is seeking a Weekend Receptionist to be the first point of contact for residents and visitors. The role requires excellent customer service skills and an organized approach. Benefits include healthcare support, flexible working, and a sick pay scheme. Ideal candidates will have previous receptionist experience and a friendly demeanor. This is a permanent position with shifts on Saturdays and Sundays, offering competitive pay between £12.25 and £13.25 per hour.

Benefits

Free access to 24/7 health support

Annual healthcare allowance

Early access to wages

28 days holiday

Sick pay scheme

Long service rewards

Free meals on shift

Interest-free travel loan

Bupa pension plans

Parental leave schemes

Menopause Plan

Discounts at gyms

Qualifications

• Previous experience as a receptionist with excellent customer service skills.
• Approachable and organized with a caring attitude.

Responsibilities

• Act as the first point of contact for visitors.
• Manage new enquiries and provide face-to-face support.
• Conduct show-arounds within the care home.
• Assist the Home Manager with paperwork.

Skills

Customer service

Organizational skills

Communication

Friendly demeanor

Job description

Receptionist (Weekend)

Sandhills Court Care Home, Exeter Road, Scunthorpe, DN15 7AS

CQC rating: Good

Carehome.co.uk rating: 9.5/10

Salary: £12.25 - £13.25ph dependent on experience and qualifications

Contract: Permanent.

Shifts: Saturdays and Sundays 10am – 4pm.

About Bupa

We make health happen. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show‑arounds within the care home
• Supporting the Home Manager and Administrator with paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications Needed For This Role

You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.

Additional Information

Time Type: Full time.

Job Area: Care Home – Facilities & Home Support.

Location: Sandhills Court.