Receptionist

Genting Casinos; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Luton is seeking a receptionist to provide outstanding customer service and support guests with various tasks, including check-in and administration. The ideal candidate will possess excellent communication skills and be flexible to work a variety of shifts, including nights and weekends. Previous experience as a receptionist is preferred, though not essential. This role offers competitive salary and development opportunities, along with various employee benefits.

Benefits

Excellent salary

Development opportunities

Wide range of employee benefits

Qualifications

• Previous reception experience is preferred but not essential.
• Ability to provide outstanding customer service to guests.
• Flexible and able to work a variety of shifts.

Responsibilities

• Meeting and greeting all visitors in a professional and courteous manner.
• Managing guest check-in and administration tasks.
• Handling telephone inquiries in a professional manner.

Skills

Customer service skills

Communication skills

IT skills

Professional telephone manner

Flexibility

Job description

A fantastic opportunity has arisen

for a receptionist to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential.

Key skills and responsibilities include:

• Meeting and greeting all visitors in a professional and courteous manner.
• Good IT skills.
• Excellent customer service skills.
• A professional telephone manner.
• Strong communication and interpersonal skills.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits â€