Receptionist

Clarity Recovery Services; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent arts institution located in Liverpool is seeking a part-time Receptionist to enhance the visitor experience. This role requires you to welcome visitors and handle inquiries via phone, email, and in person. Key responsibilities include operating the switchboard and supporting a busy reception team. Ideal candidates will possess minimum five GCSEs, strong communication skills, and proficiency in Microsoft Office. This permanent position allows flexible hours and offers several benefits including holiday entitlement and complimentary event tickets.

Benefits

22 days holiday entitlement, pro-rata

Additional closure days over Christmas

Complimentary tickets to in-house productions

Qualifications

• You must possess a minimum of five GCSEs, including English, at grades 4 or above.
• Proficiency in Microsoft Office, specifically Outlook and Teams, is required.
• Strong verbal and written communication skills are essential.
• You should be able to engage positively with a diverse range of people.

Responsibilities

• You will provide a welcoming first point of contact with visitors, staff, and students.
• You will respond to enquiries via telephone, email, and in person.
• You will operate the LIPA switchboard and sort incoming post.
• You will support the Reception team in a fast-paced environment.

Skills

Verbal communication

Written communication

Microsoft Office proficiency

Customer service

Education

Minimum of five GCSEs, grades 4 or above, including English

Tools

Microsoft Outlook

Microsoft Teams

Job description

Job Overview

The Liverpool Institute for Performing Arts (LIPA) is seeking a part‑time Receptionist to join the Reception team. The role involves welcoming visitors, staff and students via telephone, e‑mail and in‑person, responding to enquiries, operating the LIPA switchboard and sorting incoming post. The position commences as soon as possible, is permanent and offers split hour options where feasible.

Responsibilities

• Provide a welcoming and excellent first point of contact with visitors, staff and students.
• Respond to enquiries by telephone, e‑mail and in person.
• Operate the LIPA switchboard.
• Sort incoming post.
• Support the Reception team in a fast‑paced environment.

Qualifications

• Minimum of five GCSEs, grades 4 or above, including English.
• Proficiency with Microsoft Office, especially Outlook and Teams.
• Strong verbal and written communication skills.
• Ability to engage positively with a diverse range of people and thrive in a demanding environment.

Benefits

• 22 days holiday entitlement, pro‑rata.
• Additional closure days over Christmas.
• Complimentary tickets to in‑house productions.

Application Process

Closing date for applications: Friday 16 January 2026 at 12 noon. CVs will not be accepted. All applicants must submit a completed application form. For reasonable adjustments, contact the Recruitment Team on 0151 330 3091.

Equal Opportunities

As an equal opportunity employer, LIPA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, civil partnership or marriage. LIPA seeks to increase diversity within the community and encourages applications from under‑represented groups, including Black, Asian and minority ethnic groups, people with disabilities and those identifying as female, non‑binary or trans‑gender. Appointments are made on merit.

Contact

Please send your completed application form to LIPA.

LIPA – a registered charity No. 1001565.