Receptionist

Markel International Services Ltd; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global insurance firm is seeking a receptionist in their Leeds office for a 12-month fixed-term contract. The successful candidate will excel in customer service and administrative duties, including managing conference facilities and supporting the Operations Manager. This role offers a competitive salary, annual bonus, and strong benefits including a pension scheme and paid holiday. Join a company that values diversity and offers opportunities for career development.

Benefits

Annual bonus

Strong benefits package

25 days paid holiday

Pension scheme

Private medical and dental cover

Qualifications

• Strong communication and organisational skills with an ability to prioritise workload.
• Good IT skills with attention to detail.
• Excellent Customer Service skills.

Responsibilities

• Meet and greet clients and manage conference facilities.
• Provide administration support to the Operations Manager.
• Manage office admin including post distribution.

Skills

Customer Service

Communication Skills

Organisational Skills

IT Skills

Time Management

Job description

Do you have great customer service & administration skills and want to progress your career?

Come and help support our Front of House team here at Markel on a 12-month fixed-term contract.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity :

We are looking for a receptionist with excellent customer service skills to join our operations office support team to be based in our Leeds office.

What you’ll be doing :

• Be a part of the Front of House face of our Leeds office
• Meet and Greet all clients and associates including managing conference facilities and room bookings / catering requirements of the Leeds office
• Provide Facilities support to Operations Manager
• Be responsible for general office admin including to ensure all post is managed and distributed in a timely manner adhering to any SLA’s, deadlines and data protection regulations
• Provide excellent Customer Service for inbound reception calls maintaining service levels
• Ensure all security / H&S requirements are maintained when welcoming visitors within required standards in line with relevant procedure
• Provide administration support to all National Market UK offices
• Support Services and facilities, manage stock control within the office ensuring that supplies are adequate at all time

Our must-haves :

• Demonstrate strong communication and organisational skills with an ability to prioritise workload
• Good IT skills including strong attention to detail and accuracy managing and logging calls
• Excellent Customer Service skills
• Demonstrate first class client care and communication skills across all levels.
• Effective team player, demonstrate positive and co-operative interaction with team members.
• Be able to multitask and have excellent time-management skills, with the ability to prioritise tasks
• Demonstrate knowledge of commercial Health and Safety
• First Aid and Fire Marshal training

Who we are :

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.