Receptionist

Daffodil Hotel and Spa; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel franchise in the United Kingdom is seeking a friendly and motivated Receptionist to join their customer-focused reception team. The ideal candidate will excel in creating fantastic customer experiences and maintaining a professional appearance. Responsibilities include managing guest inquiries, answering calls, and handling banking tasks. This full-time role offers excellent benefits and opportunities for career development within breathtaking locations. A can-do attitude and prior hospitality experience will give you an advantage.

Benefits

Wagestream for instant access to wages

Health and well-being rewards

Career Development opportunities

Employee recognition and reward scheme

Exclusive Discounts at hotels

Qualifications

• Friendly, efficient, and motivated demeanor.
• Excellent communication skills and strong phone manner.
• Quick learning ability and confidence in upselling.

Responsibilities

• Deliver high-quality service to guests.
• Manage guest inquiries and answer phone calls.
• Handle daily banking tasks and hotel booking systems.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

QuickBooks

Medical office experience

Office Experience

10 Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Medical Receptionist

Phone Etiquette

Job description

Join Crerar Hotels Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality At Crerar Hotels we believe in creating unforgettable experiences for our guests and that starts with YOU ! Whether youre an experienced professional or just starting out we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Receptionist at Crerar Hotels are you friendly efficient and motivated If you thrive as the welcoming face of the hotel and take pride in being the first point of contact youll be a perfect fit for our customer-focused reception team. Were looking for someone who excels at creating fantastic customer experiences with a professional appearance excellent communication skills and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage. Your responsibilities will include delivering high-quality service managing guest enquiries answering calls handling daily banking tasks and working with hotel booking and CRM systems. With a quick learning ability and confidence in upselling the hotels amenities youll play a vital role in ensuring our guests have a memorable stay.

Why Work with Us

On top of the fantastic benefits below we offer a salary / hourly rate of XXXX

At Crerar Hotels we truly value our team and thats why we offer :

• Wagestream Get instant access to your earned wages when you need them.
• YuLife Enjoy health and well-being rewards Employee Assistance Programme (EAP) and Virtual GP appointments.
• Echo Our brand-new communications platform keeps you connected and engaged.
• Career Development We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme celebrating anniversaries from 1 year onwards with incredible awards vouchers and extra holiday days.
• Exclusive Discounts Stay dine and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations From the Scottish Highlands to coastal escapes our hotels are truly spectacular!

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!

Key Skills

• Multi-line Phone Systems
• Customer Service
• Computer Skills
• QuickBooks
• Medical office experienceOffice Experience
• 10 Key Calculator
• Dental Office Experience
• Front Desk
• Administrative Experience
• Medical Receptionist
• Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1