Receptionist

The Dermatology Partnership; England; On-site; GBP 22,000 - 27,000; Part time

Job summary

A private dermatology clinic located in Abingdon is seeking a Receptionist to manage the reception function and ensure a friendly service for patients. Responsibilities include checking in patients, managing appointments, and assisting with administrative needs. The ideal candidate must have previous customer-facing experience, a strong work ethic, and a passion for patient care. Join a supportive team at a recognized clinic dedicated to delivering exceptional dermatology care.

Benefits

Perkbox rewards

Employee Assistance Programme

Ongoing training and professional development

25 days annual leave

Pension contributions

Employee discounts on treatments and products

Qualifications

• Previous customer-facing experience is essential.
• Good work ethic and hardworking.
• A real passion for patient care and delivering.
• Good communicator and team player.

Responsibilities

• Support clinic setup, check-in patients, and manage appointments.
• Handle documentation and prescription needs accurately.
• Assist with administrative needs of doctors and nurses.
• Process payments and liaise with the bookings team.
• Follow Standard Operating Procedures for all tasks.

Skills

Customer Service

Computer Skills

Medical office experience

Phone Etiquette

Job description

Receptionist

The Dermatology Partnership (Stratum Clinic Oxford)

Location : Abingdon OX13 6FD

Contract Type : Permanent Part-Time

Hours : 24 hours per week. requires flexibility on working days

Salary : 26728 FTE pro rata for part-time hours

Closing Date : Tuesday 9th December

We make health happen

The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do striving to be the best at what we do and believe that our patients trust is earned through the delivery of clinical services to the highest standard.

As Receptionist you are responsible for managing the overall Reception function within the Clinic. You will ensure that patients receive a friendly efficient and professional service. You are a crucial part of the team looking after the day-to-day running of the clinic. You will work in conjunction with The Dermatology Partnership Central Bookings and Central Admin Team.

Join our South Oxford clinic located in the heart of Wootton and become part of a highly skilled and supportive team with a strong reputation for excellence. We pride ourselves on offering the latest in dermatological treatments and technology all within a calm welcoming environment. As part of our team youll contribute to delivering exceptional patient care helping individuals feel confident in their skin. If youre looking for a workplace that values professionalism collaboration and continuous learning this is the place to grow your career.

Role Responsibilities

• Supporting the set up clinics check in patients manage appointments (bookings follow-ups cancellations) and ensure clinic rooms are ready.
• Print schedules prescriptions and post letters; handle documentation audit trails and consultant referral / charge sheets accurately.
• Assist with doctors and nurses administrative needs including prescription handling and responding to queries.
• Understand self-funding / insured patient processes take payments / deposits process refunds and liaise with the bookings team.
• Follow Standard Operating Procedures for all tasks including internal referrals patient documentation and end-of-day responsibilities.

Key Skills / Qualifications needed for this role

• Previous customer facing experience is essential
• Good work ethic and hardworking
• A real passion for patient care and delivering
• Good communicator and team player

Benefits

• Perkbox rewards discounted shopping and celebrations
• Employee Assistance Programme access to wellbeing and free counselling services
• Ongoing training and professional development throughout your career at TDP
• 25 days of annual leave entitlement in addition to public holidays (pro-rata)
• Contribution to the company pension scheme (differs by practice)
• Employee discounts for dermatology / aesthetic treatments and skin care products

Why The Dermatology Partnership

We are dedicated to delivering expert medical surgical and aesthetic skincare guiding each patient through their unique journey. We aim to be recognised as the UKs leading provider of clinical dermatology attracting top clinicians and support teams. We support understand and value our patients and colleagues in our welcoming clinics fostering a culture of trust respect and teamwork. We celebrate outstanding performance and take pride in our clinical excellence our team and the professional services we offer our patients.

Our commitment to innovation drives us to be flexible agile and adaptable encouraging everyone to contribute to shaping our services now and in the future. We love what we do and are dedicated to making a difference in peoples lives. Our values reflect our passion for our work and our commitment to providing exceptional care in a supportive and innovative environment.

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Full Time

Experience : years

Vacancy : 1