Receptionist

Nuffield Health; Eastleigh; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare charity in Eastleigh is seeking a part-time Receptionist to assist in ensuring a smooth patient experience. The ideal candidate will possess strong communication and IT skills, and have experience in healthcare administration or reception. You will be responsible for welcoming patients, managing phone enquiries, and preparing essential paperwork. This role offers a rewarding benefits package including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Qualifications

• Experience in healthcare administration or reception is preferred.
• Ability to explain sensitive information clearly and sympathetically.

Responsibilities

• Help patients feel comfortable upon their visit.
• Answer phones and manage enquiries.
• Prepare clinical paperwork and manage appointment bookings.

Skills

Communication skills

IT skills

Empathy

Customer service

Organizational skills

Job description

Overview

Receptionist

Wessex Hospital | Administration | Permanent | Part Time

Up to £24,531.00 pro rata, depending on experience

28.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.