Receptionist

Hilton Worldwide, Inc.; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in London is seeking a Receptionist for its DoubleTree by Hilton location. In this full-time role, you will provide exceptional customer service, ensuring a warm welcome for guests. Flexibility is required between 6 a.m. and 11 p.m. This position offers training, career development, and generous benefits, including 28 days of holiday.

Benefits

Hourly Rate of £13.39

Smart uniform provided

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

Holiday: 28 days including bank holidays

Qualifications

• You must be fully flexible between 6 a.m. and 11 p.m.
• Experience in guest services, front office or hospitality is advantageous but not required.

Responsibilities

• Provide reception services for Guests for an exceptional experience.
• Join the Front Office team, working in the Reception area.
• Create memorable experiences for guests with exceptional customer service.

Job description

Overview

Receptionist (HOT0BXSX) at DoubleTree by Hilton, London - Tower of London, 7 Pepys Street London EC3N 4AF.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note that this is a full-time, 40-hour contract. For this role, you must be fully flexible between 6 a.m. and 11 p.m.

Benefits

• Hourly Rate of £13.39
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career! Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Responsibilities

• A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• You will join the Front Office team, working in the Reception area of the hotel.

• You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

• Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

Requirements / Qualifications

• Full-time, 40-hour contract.

• You must be fully flexible between 6 a.m. and 11 p.m.

• Experience in guest services, front office or hospitality is advantageous but not required (based on listing).

Job Details

Job: Guest Services, Operations, and Front Office