Receptionist

Fashion & Retail Personnel; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury British retailer is seeking a Receptionist to provide exceptional customer service and support sales. You will greet visitors, operate the till, manage Click & Collect orders, and keep the reception area inviting. Ideal candidates will have strong multitasking skills and a professional demeanor. Full training is provided for successful candidates.

Qualifications

• Experience in a fast-paced environment is a plus.
• Basic cash handling and till operation experience preferred.
• Ability to maintain a smart and polished appearance.

Responsibilities

• Welcome customers and visitors with a warm attitude.
• Operate the till accurately.
• Manage Click & Collect and alterations handover.
• Promote and sell accessories displayed at reception.
• Keep the reception area tidy and inviting.

Skills

Excellent multitasking skills

Strong customer service

Communication skills

Attention to detail

Job description

Overview

Are you a friendly, confident, and well-presented individual who enjoys delivering exceptional customer service? We’re looking for a Receptionist to join our luxury British country pursuit retailer, playing a key role as part of the store’s welcoming face.

About the Role: As Receptionist, you will be one of the first points of contact for our customers, combining warm hospitality with sales support. This busy and varied role involves greeting visitors, operating the till, handling “Click & Collect” orders and alterations, and selling accessories in the reception area.

Responsibilities

• Welcome customers and visitors with a warm, professional attitude
• Maintain a smart and polished appearance
• Operate the till accurately
• Manage “Click & Collect” and alterations handover
• Liaise with the tailor regarding garment alterations
• Promote and sell accessories displayed at reception
• Keep the reception area tidy, well-stocked, and inviting
• Direct visitors attending meetings with back-of-house staff

Qualifications

• Excellent multitasking skills in a fast-paced environment
• Strong customer service and communication skills
• Attention to detail and pride in maintaining an attractive workspace
• Basic cash handling and till operation experience
• Ability to work well as part of a team with support from a Reception Supervisor

Training

Full training will be provided to help you succeed in this role.

If you’re passionate about providing outstanding customer experiences and thrive in a dynamic environment, we’d love to hear from you!