Receptionist

Burnley Football Club; Burnley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A professional football club in Burnley is seeking a Receptionist to support the ongoing development and provide a first-class experience for players, staff, and supporters. The ideal candidate will possess strong customer service experience and excellent interpersonal skills. Responsibilities include greeting visitors, managing calls, and maintaining an organized reception area. This role offers an opportunity to be a part of a vibrant community within the club.

Qualifications

• Previous experience in a customer service role is preferred.
• Excellent interpersonal skills are necessary.

Responsibilities

• Greet and welcome visitors, staff, and stakeholders in a friendly manner.
• Answer, screen and forward incoming calls, providing necessary information.
• Manage the reception area to ensure it is clean, organized, and presentable.

Skills

Customer service experience

Interpersonal skills

Job description

About Us

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place - a home to extraordinary people like you. Come and be part of our story!

The Role

An exciting opportunity has become available for a Receptionist to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.

About You

Come and join our Clarets family as our Receptionist! The ideal candidate will have previous experience in a customer service role and excellent interpersonal skills.

Role Expectations

• Greet and welcome visitors, staff and stakeholders in a friendly and professional manner.
• Answer, screen and forward incoming calls, providing information and taking messages as necessary.
• Manage the reception area to ensure it is clean, organised and presentable at all times.

How to Apply

Please apply via Burnley FC’s career page where you should submit your CV and a short cover letter explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps. Successful applicants will be subject to a social media check which will be paid for by the employer.

If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at [e-mail].

• Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.