Reception Manager: Lead Front Desk with On-site Housing

Sterling Cross Ltd; Oban; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prestigious hotel in the stunning Oban area is seeking a passionate Reception Manager. This role requires leading the front office team to deliver exceptional service, managing booking procedures, and training staff for service excellence. Ideal candidates have at least 1 year of supervisory experience in a front office role and possess strong organizational and communication skills. On-site accommodation is available for a subsidized rate, making this a great opportunity for those considering relocation.

Benefits

Competitive salaries & incentives

Genuine career progression

Ongoing learning & development opportunities

Discounted hotel stays

On-site accommodation available

Qualifications

• Minimum 1 year's experience in a similar front office or supervisory role.
• Passion for hospitality with a warm, engaging approach.
• Strong organizational and communication skills.

Responsibilities

• Deliver and maintain the highest level of customer service across the front desk.
• Train, support, and guide reception staff to ensure consistent service excellence.
• Manage booking procedures to maximize hotel revenue.

Skills

Customer service

Organizational skills

Communication skills

Leadership

Job description

A prestigious hotel in the stunning Oban area is seeking a passionate Reception Manager. This role requires leading the front office team to deliver exceptional service, managing booking procedures, and training staff for service excellence. Ideal candidates have at least 1 year of supervisory experience in a front office role and possess strong organizational and communication skills. On-site accommodation is available for a subsidized rate, making this a great opportunity for those considering relocation.