Reception Manager – Elevate Guest Experience (12-Month FTC)

The Ivy Collection; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned restaurant group in Greater London is seeking a passionate Reception Manager for a 12-month fixed-term maternity cover. The ideal candidate will have over 2 years of experience in a similar role, thriving in a fast-paced environment while ensuring guests receive exceptional service. Duties include managing bookings, training the reception team, and providing guests with accurate restaurant information. This position values a friendly demeanor and a solution-driven approach, promising a competitive pay along with various employee benefits.

Benefits

Competitive Industry pay

50% staff discount

Career Development and Training

Extra holiday allowance

Birthday day off

Qualifications

• 2+ years of experience in a reception manager role.
• Ability to manage and lead a team effectively.
• Experience working in a fast-paced environment.

Responsibilities

• Ensure positive first impressions for guests.
• Manage booking allocations and table assignments.
• Train and lead the reception team.
• Provide accurate information about the restaurant.

Skills

Exceptional service delivery

Charisma and flair

Problem-solving skills

Excellent English language skills

Job description

A renowned restaurant group in Greater London is seeking a passionate Reception Manager for a 12-month fixed-term maternity cover. The ideal candidate will have over 2 years of experience in a similar role, thriving in a fast-paced environment while ensuring guests receive exceptional service. Duties include managing bookings, training the reception team, and providing guests with accurate restaurant information. This position values a friendly demeanor and a solution-driven approach, promising a competitive pay along with various employee benefits.