Re-use Shop Operative

SUEZ; Walsall; On-site; GBP 20,000 - 25,000; Full time

Job summary

An environmental services company in Walsall is seeking enthusiastic Shop Operatives for their re-use shop. The role involves managing daily operations, merchandising stock, providing excellent customer service, and handling financial transactions. Successful candidates will have a passion for the environment and retail experience. You should be flexible with hours and capable of working alone initially. This position offers opportunities for growth in a supportive environment.

Benefits

Development opportunities

Wide-ranging benefits

Supportive work environment

Qualifications

• Retail experience is essential for customer service roles.
• Knowledge of recycling and upcycling preferred but not required.
• Ability to handle financial aspects of retail.

Responsibilities

• Manage daily operations of the re-use shop.
• Merchandise, prepare, and price donations for sale.
• Operate cash register and manage financial transactions.
• Ensure security of stock and cash.

Skills

Customer service

Retail experience

Flexibility

Teamwork

Job description

What will I be doing?

We are looking for enthusiastic and reliable Shop Operatives to join our team at Middlemore Lane Re-Use Shop. This is a great opportunity for someone who enjoys working in a customer-focused environment and can be flexible with working hours, including weekdays and weekends.

As a shop operative you will bein charge of the daily running of ourre-use shop, based at Middlemore Lane HWRC, liaisingwith the re-use hub manager to make sure the shop is fullystocked and thateverything is properly stored or madeready for sale.

This will involve you:

• merchandisingstock, organising, preparing, pricingand presenting donations for sale,to increase sales and ensure customer satisfaction.
• manage stock and communicate to the re-use hub manager what stock the shop needs delivering.
• operate the cash register, counting /reconcilingcash and credit card receipts, processing returns and refunds
• ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• maintain the security of the shop premises, stock and cash.

You'll be expected to promote the values of the shop andthe charitable nature of the re-use scheme in Walsall, at the same time as providing excellent customer experienceto encourage repeat custom andthe smooth and profitable running of the shop.

What are the requirements?

You will be passionate about the environment and in particularthis re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.

Either you will have knowledge of recycling asnd upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handlefinancial aspects of retail, along with:

• A flexible attitude to work as shift work and weekend work will be required.
• The confidence toinitially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.

Who we are

At SUEZ the efficient and sustainable management of resources around the UKis at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world.With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services.

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.

**NO AGENCIES PLEASE**