Radiotherapy Receptionist & Planning Coordinator

University College London Hospital; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a dedicated professional to join their radiotherapy service. The role involves managing patient appointments, coordinating the patient pathway for optimal outcomes, and providing high-level administrative support. As part of the administrative team, you will work closely with various healthcare professionals and ensure a seamless experience for all patients accessing radiotherapy services. The position is based onsite and requires effective communication skills.

Responsibilities

• Book all appointments associated with the RT pathway accurately.
• Manage the complex RT patient pathway to achieve good outcomes.
• Communicate effectively with multi-disciplinary team members.
• Provide high-quality administrative service to patients and practitioners.
• Support delivery of performance targets in the radiotherapy service.
• Act as line manager for receptionists and planning coordinators.

Job description

Overview

A Vacancy at University College London Hospitals NHS Foundation Trust. This post offers a unique opportunity to play a key role in the radiotherapy service. The post holder will be an integral part of the administrative team, booking all appointments associated with the RT pathway (including both NHS and private), coordinating the different elements to ensure they are booked in the appropriate order and within the appropriate timeframe.

Responsibilities

• The postholder will book all appointments associated with the RT pathway (both NHS and private), coordinating the different elements to ensure they are booked accurately and in the appropriate order.
• They will manage the complex RT patient pathway to achieve good patient outcomes, including booking accommodation, transport and interpreters for patients travelling from different parts of the country.
• The role involves effective communication with the full MDT (radiographers, clinical oncologists, health play specialists and the radiotherapy physics team) and liaising with staff from referring trusts and other organisations such as those who provide patient accommodation.
• They will provide a highly supportive, high‑quality administrative service to all patients, carers and referring practitioners accessing RT services.
• The postholder will support the delivery of performance targets, including activity and Cancer Waiting Times.
• As a line manager of receptionists and planning coordinators, they will work closely with the wider RT clinical team and be based onsite.
• They will also provide administrative support for the pre‑planning meetings of the SABR MDT and support the receptionists/planning coordinators team.

Location & Facilities

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

Note

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application.

Closing Date

This advert closes on Wednesday 21 Jan 2026.