Radiology Department Assistant

NHS; Maidstone; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Maidstone is looking for an individual to join their radiology department. This pivotal role includes direct patient contact, assisting healthcare professionals, and requires flexibility with working hours including weekends and bank holidays. Successful candidates will demonstrate strong interpersonal skills, basic patient care, and the ability to work both independently and as part of a team. Comprehensive benefits, including generous leave and NHS Pension, are offered to new employees.

Benefits

At least 27 days of annual leave plus public holidays

Membership in the NHS Pension Scheme

Blue Light card eligibility

Qualifications

• Experience in a public-facing role.
• Ability to support colleagues and work as part of a team.
• Experience working in a healthcare setting.

Responsibilities

• Support radiographers and nurses in caring for patients.
• Chaperone patients during procedures.
• Assist in minor procedures under imaging guidance.

Skills

Effective interpersonal and communication skills

Basic patient care

Flexibility

Organisational astuteness

Ability to multi-task and prioritize work

Good IT and administrative skills

Teamwork

Initiative and autonomy

Education

Grade C GCSE (or equivalent) in English and Mathematics

GCSE (or equivalent) in a science subject

NVQ in healthcare

Job description

The radiology department is recruiting for a pivotal role within the radiology team working across the various radiology modalities including Ultrasound. The successful candidate will have direct patient contact as well as liaising with clinical personnel throughout the hospital.

This role requires the following skills:

• Effective interpersonal and communication skills
• Basic patient care
• Flexibility
• Organisational astuteness
• An ability to multi task and prioritise work
• Good IT and administrative skills
• An ability to work within a team
• To use initiative and work autonomously when required

Patient confidentiality is essential to this role.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

Main duties of the job

The role involves working a combination of shifts including weekends, overnight and bank holidays, to assist the Radiology service throughout the week, weekend and overnight. Therefore, you will require flexibility with your working pattern to be able to fully participate in this roster.

The main tasks of the post will be to support the radiographers, sonographers, radiologists and nurses in caring for patients, register the patients on the Radiology computer system and assist the Radiographers with transfer of patients if no porters are available. There will be some clerical duties but training will be given for all aspects of the post.

Clinical tasks include chaperoning patients, cannulation, patient observations and assisting in minor procedures performed under imaging guidance. Competencies and training for this will be provided.

New members of staff will find themselves welcomed into a vibrant and friendly department that has an attitude of inclusivity. We have an active social group comprising staff from all Bands who meet regularly to socialise after the stresses of the day.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day‑care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

If sponsorship is required, applicants must check to ensure they meet the full eligibility criteria before applying.For further details, please refer to the government website

Person Specification

Skills

• Able to use initiative and work under pressure
• Ability to support colleagues and work as part of a team
• Demonstrates good time management skills
• Ability to compassionately manage sensitive situation
• Able to handle aggression or distress with tactfully with understanding
• Good interpersonal skills both verbal and written
• Good organisational ability
• Adaptable
• Experience of giving care in a multi-cultural environment

Experience

• Experience in public facing role
• Experience in carrying out assigned duties/assisting qualified staff after training
• Good standard of written and spoken English
• Ability to use a computer to record information accurately and to a high standard
• Working in a team
• Experience working in a healthcare setting

Qualifications

• Good, demonstrable education to include Grade C GCSE (or equivalent) in English and Mathematics
• GCSE (or equivalent) in a science subject
• Proven record of continued learning
• NVQ in healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata