Radiology Admin Assistant | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; Epsom and Ewell; On-site; GBP 20,000 - 28,000; Full time

Job summary

A prominent UK healthcare trust is seeking a clerical team member to join their Radiology department in Epsom. The role involves booking appointments, greeting patients, and ensuring effective communication. Candidates should possess excellent communication skills and be comfortable with IT systems. Full training will be provided, and applicants are encouraged to adapt to a collaborative environment. This full-time position includes Monday to Friday hours, offering a rewarding opportunity within a supportive team.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Proficiency in computer use and keyboard skills is required.
• Previous experience in appointment booking is desirable.

Responsibilities

• Manage the Radiology Diagnostic Booking Centre schedule.
• Provide reception support and greet patients.
• Communicate accurately with patients and colleagues.
• Maintain confidentiality and data accuracy.

Skills

Excellent communication and interpersonal skills

Proficient computer and keyboard skills

Experience with appointment booking

Job description

Position Overview

Join the clerical team in Radiology, responsible for appointment bookings and handling patient enquiries primarily by telephone, with occasional in‑person interactions. The role includes general reception duties as needed and ensures the highest level of customer care for patients and staff visiting the department.

Responsibilities

• Book appointments and manage the Radiology Diagnostic Booking Centre schedule.
• Provide reception support, greeting patients and staff.
• Communicate effectively with patients and colleagues, ensuring accurate information exchange.
• Maintain confidentiality and data accuracy in all patient records.

Qualifications

• Excellent communication and interpersonal skills.
• Proficient computer and keyboard skills with knowledge of IT systems.
• Experience with appointment booking and reception duties is desirable; full training will be provided.
• Ability to work collaboratively within a large team and adapt to flexible scheduling.

Location & Hours

Based at Epsom Hospital (Radiology Diagnostic Booking Centre). The role may require occasional travel to St Helier Hospital. Full‑time, Monday‑Friday.

Additional Information

St George’s, Epsom and St Helier University Hospitals and Health Group serves a population of four million people in South West London and North East Surrey. The group consists of St George’s Hospital, St Helier Hospital and Epsom Hospital, with a combined workforce of 17,000 staff.

The recruiting team reserves the right to close this advertisement early once applications reach the maximum limit.

This advert closes on Wednesday 7 Jan 2026.