Quality Officer – Community Care & Compliance, Darlington

City and County Healthcare Group Ltd; Tees Valley; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading care provider in the UK is seeking a compassionate Quality Officer in Darlington to enhance care delivery. The role involves planning care worker schedules, assessing individual needs, and supervising staff in the community. Candidates must exhibit patience, pass DBS checks, and show a commitment to vocational training. This position offers full-time hours with additional benefits including enhanced leave, flexible hours, and paid training opportunities.

Benefits

Enhanced occupational maternity and adoption pay

Enhanced occupational paternity pay entitlement

Death in Service Payment

Benefits and Well-being Platform

28 days annual leave

Cycle to work scheme

Refer a friend scheme – earn £300 per referral!

Blue Light Card eligibility

Flexible hours

Local work and paid mileage

Paid training – online and face to face

Self-development opportunities

Access to in-house app

Qualifications

• Experience in conducting risk and needs assessments for service users.
• Experience collaborating with service users, families, and healthcare professionals.
• Genuine interest in working with the specific client group.
• Successful completion of DBS screening.
• Patience, compassion, and a positive attitude.
• Willingness to participate in vocational training.
• Ability to demonstrate initiative and autonomy.

Responsibilities

• Plan and support care worker rotas in collaboration with Care Coordinators.
• Conduct regular reviews of individual services and risk assessments.
• Participate in multi-disciplinary reviews of service users’ needs.
• Shadow new care workers to ensure competence.
• Carry out observations and evaluations of care worker practices.

Job description

A leading care provider in the UK is seeking a compassionate Quality Officer in Darlington to enhance care delivery. The role involves planning care worker schedules, assessing individual needs, and supervising staff in the community. Candidates must exhibit patience, pass DBS checks, and show a commitment to vocational training. This position offers full-time hours with additional benefits including enhanced leave, flexible hours, and paid training opportunities.