Quality Manager

Azenta Life Sciences; Wotton-under-Edge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading life sciences firm in Wotton-under-Edge is seeking a Quality Leader to ensure compliance and enhance customer experience. The role includes evolving the Quality Management System, leading defect reduction initiatives, and coaching team members. Ideal candidates will have extensive experience in regulated environments and a strong grasp of ISO standards. This position emphasizes collaboration and innovation to drive quality improvements.

Qualifications

• Extensive experience in quality leadership within regulated environments.
• Strong knowledge of ISO standards and quality management systems.
• Ability to lead cross-functional teams effectively.

Responsibilities

• Ensure a safe, compliant workplace aligned with regulations.
• Lead initiatives to reduce defects and customer complaints.
• Drive continuous improvement using Lean and Six Sigma.

Skills

Quality management experience

ISO standards knowledge

Lean/Six Sigma methodologies

Data analytics tools proficiency

Change leadership

Collaboration skills

Job description

Responsibilities

• Ensure a safe, compliant workplace aligned with Health, Safety, Environmental, and regulatory standards.
• Own and evolve the site's Quality Management System (QMS) to maintain ISO9001:2015 & ISO13485 certifications and readiness for future standards.
• Lead initiatives to reduce defects and customer complaints through root cause analysis, predictive analytics, and proactive prevention strategies.
• Partner with operations and engineering to embed 'Right First Time' principles and digital quality tools.
• Drive continuous improvement using Lean, Six Sigma, and automation to optimize processes and enhance customer experience.
• Oversee audits, compliance programs, and corrective actions with rigor and transparency.
• Coach and develop team members, fostering a culture of accountability, innovation, and collaboration.

Metrics

• Customer Complaint Reduction
• Defect Rate Improvement
• On-Time Delivery Performance
• Compliance Audit Scores

Qualifications

• Wealth of experience within quality leadership within manufacturing or regulated environments.
• Strong knowledge of ISO standards, QMS platforms, and data analytics tools.
• Proven ability to lead cross-functional teams and manage change effectively.
• Experience with Lean/Six Sigma methodologies and digital transformation initiatives.

Core Competencies

• Digital Fluency: Comfortable using ERP, QMS, and data analytics platforms to drive decisions.
• Customer-Centric Mindset: Prioritizes customer experience and quality outcomes in every process.
• Change Leadership: Skilled at leading teams through transformation and continuous improvement initiatives.
• Risk Management: Proactively identifies and mitigates operational and compliance risks.
• Data-Driven Decision Making: Uses metrics, trend analysis, and predictive tools to guide quality strategies.
• Collaboration & Influence: Builds strong relationships across functions and geographies to achieve shared goals.
• Innovation Orientation: Seeks out new technologies and methods to enhance quality and efficiency.

Azenta Life Sciences specializes in the design, manufacture and marketing of consumables and bench top instrumentation for the life sciences industry.