Quality Manager

Future Recruitment Ltd; Greater Manchester; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading packaging manufacturer is seeking a Quality Manager to oversee quality standards, manage a team, and ensure BRC and ISO compliance. Responsibilities include investigating customer complaints, developing quality metrics, and conducting internal audits. Applicants should have experience in the food industry, be a qualified BSI Lead Auditor, and possess strong knowledge of ERP systems. This full-time role offers competitive pay between £45K - £50K, along with additional benefits, located near the Derbyshire/Greater Manchester border.

Benefits

24 Days Holiday

Bank Holidays

Company Sick Pay Scheme

Bonus

Qualifications

• Must have experience of working in the food industry.
• Fully qualified BSI Lead Auditor.
• Competent user of MS Office, particularly Word and Excel.
• Experience of ERP systems, preferably EFI Radius and SAP.
• Extensive experience of developing quality systems.

Responsibilities

• Manage day-to-day activities of the Quality Team.
• Ensure compliance with quality standards including BRC, ISO 9001, and 14001.
• Effectively investigate and process customer complaints.
• Deliver site Quality induction to new employees.
• Lead and develop Quality team members.

Skills

Experience in the food industry

BRC audit experience

MS Office proficiency

Experience with ERP systems

Knowledge of operational KPIs

Education

BSI Lead Auditor qualification

Tools

EFI Radius

SAP

Job description

NEW VACANCY! (PK9015)

QUALITY MANAGER

DERBYSHIRE / GREATER MANCHESTER BORDER (PLEASE CONTACT ME FOR FURTHER LOCATION DETAILS)

£45K - £50K (DOE) + 24 Days Holiday + Bank Holiday + Christmas Close Down + Company Sick Pay Scheme + Benefits + Bonus

Hours : Monday - Friday 8 : 30am - 4 : 30pm

My client is a leading packaging manufacturer producing high-quality flexible packaging products to the food, beverage and household sectors.

They are currently recruiting a Quality Manager to join their team.

Role / Responsibilities

Manage the day to day activities of the Quality Team, coordinating activities required to meet Company, site and regulatory quality standards.

Ensure compliance with specific external and internal standards including BRC, ISO 9001, 14001 and A2 permit.

Specifically manage and improve procedures, documentation & auditing of the quality management system. Work closely with operational and technical colleagues to ensure understanding and responsibilities.

Understand the needs and expectations of customers regarding product quality, ensuring these expectations are a core part of the quality management system.

Ensure the internal audit schedule is kept fully updated and all recommendations and NCR's are relayed back to the relevant business areas, actioned and closed off accordingly.

Ensure the site is always at 'Audit Ready' status.

Effectively investigate and process customer complaints, managing the process for any corrective and preventative action.

Develop and maintain quality assurance metrics and reporting for both internal and external purposes including complaints, internal NCR's, in-house rejects, customer returns and cost of all errors and waste.

Together with Line Managers, identify training needs to meet quality requirements and deliver internal training where appropriate.

Regularly communicate with Operations regarding quality issues, attending daily operations meetings to report any relevant Quality issues.

Represent the Quality Department within the Site Leadership Team, playing a full part in the delivery of the site strategy and budget.

Help develop a culture of compliance, quality and continuous improvement across the site.

Manage all site health and safety procedures, ensuring site H&S standards are met.

Deliver site Quality induction to all new employees.

Continuously develop own knowledge on best practice, networking with colleagues at other sites and by keeping abreast of industry and legislative developments.

Lead and develop Quality team members, ensuring individuals have the appropriate level of support, 1 : 1's and training to enable them to perform effectively. Ensure team members receive regular feedback and that all performance appraisals and development plans are up to date.

Skills / Qualifications / Training

Must have experience of working in the food industry, audit experience and BRC

Fully qualified BSI Lead Auditor

Competent user of MS Office, in particular Word, Excel, PowerPoint & Outlook

Experience of ERP systems, preferably EFI Radius and SAP

Extensive experience of developing and managing quality systems and audit processes with previous experience of BRC, ISO & food safety standards

Proven ability to implement process improvement initiatives

Strong knowledge of operational / production kpi's

Previous experience of line managing or supervising teams