Quality Lead

New Appointments Group; Folkestone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading multinational manufacturer in the UK is seeking a Business & Product Quality Lead. This senior role involves overseeing the quality management system and ensuring compliance across Europe & Africa operations. The successful candidate will collaborate with various teams, lead audits, investigate complaints, and drive improvements in product quality. Strong experience in regulatory compliance, particularly in medical devices, is essential. This position offers a unique opportunity to impact a global business positively.

Qualifications

• 8+ years of technical experience in quality roles, ideally in consumer products and medical devices.
• Demonstrable knowledge of MDD/MDR, ISO 13485, and MHRA.
• Track record of managing quality projects and compliance activities.

Responsibilities

• Oversee quality management system and ensure regulatory compliance.
• Lead quality assessments and audits.
• Investigate product-related complaints and implement corrective actions.
• Support product introductions and changes with quality plans.
• Monitor quality metrics and drive process improvements.
• Train colleagues in quality standards and compliance.

Skills

Quality methods

Statistical analysis

Regulatory compliance

Excellent communication

Project management

Education

University degree in Engineering, Quality, Science, or related discipline

Job description

Business & Product Quality Lead

A leading multinational manufacturer is seeking an experienced Business & Product Quality Lead to oversee quality and compliance across their Europe & Africa operations. This is a senior, technical role with responsibility for ensuring regulatory compliance and high product standards across new product launches and product changes.

The Role

Reporting to the GMG CoE - Quality Head, you will act as the technical expert on quality standards and regulatory requirements, including MDD/MDR, MHRA, ISO 13485, and QSR. You will collaborate closely with commercial, R&D, regulatory, manufacturing, and operations teams to deliver on-time, high-quality product launches.

This is a role for someone who combines strategic thinking with hands‑on quality expertise, influencing cross‑functional teams and leading the development and maintenance of the local Quality Management System (QMS).

Key Responsibilities

• Provide oversight of the QMS for all business products and services, ensuring regulatory compliance and adherence to corporate quality policies.
• Lead quality assessments and audits, acting as lead auditor for regulatory and internal inspections.
• Investigate product‑related complaints and implement corrective and preventative actions using root‑cause analysis.
• Support new product introductions and product changes by developing quality plans and change‑control documentation.
• Monitor quality metrics, identify areas for improvement, and implement process enhancements.
• Train and guide colleagues in quality standards, methods, and compliance requirements.
• Manage multiple projects and priorities, ensuring strategic and operational goals are achieved.

Skills & Attributes

• Strong technical knowledge of quality methods, statistical analysis, process capability, sampling, and testing principles.
• Experience in regulatory compliance for medical devices and/or consumer products.
• Excellent communication skills with the ability to influence senior stakeholders.
• Strong project and resource management experience, with the ability to lead cross‑functional initiatives.
• Ability to balance strategic planning with hands‑on execution and problem‑solving.

Education & Experience

• University degree in Engineering, Quality, Science, or a related discipline.
• 8+ years of technical experience in quality roles, ideally spanning consumer products and medical devices.
• Demonstrable knowledge of MDD/MDR, ISO 13485, MHRA, and medical device risk management.
• Track record of successfully managing quality projects, audits, and compliance activities across multiple functions.

This is an excellent opportunity for a senior quality professional to make a real impact in a global, multi‑regional business.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.