Quality Engineer

Redpanda Data; City of Westminster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading data solutions firm is seeking a Quality Assurance Specialist to manage the QA lab and ensure high standards of product quality. This hands-on role requires experience in quality tools like FMEA and 8D, a background in quality or related fields, and strong analytical skills. The successful candidate will work closely with the quality manager and be responsible for root cause analysis, product testing, and compliance. The position is full-time and allows for remote work, requiring two days in the office each month in central London.

Qualifications

• Proven industry experience or relevant education in quality.
• Experience with internal auditing and quality tools recommended.
• Ability to use metrological equipment for quality assurance.

Responsibilities

• Support site quality functions and report to the quality manager.
• Conduct root cause analysis and assist with investigations.
• Lead non-conformance investigation and manage the QA lab.

Skills

Quality tools (8D, FMEA, Fishbone)

Organisational skills

Analytical skills

IT literacy (Microsoft Office)

Education

Educated in Quality or related topics

Tools

CMM machine

Job description

This role will join the team to support the quality department. You will be responsible for the effective running of the QA lab, maintenance of the IMS system (BRC & 14001), key trend analysis and on-site problem solving for non-conformance/complaint root cause investigation. This is a hands‑on role within a small quality team.

Responsibilities

• Report directly into the quality manger and support site quality functions which include:
• Root cause analysis using FMEA, 8D, fishbone
• Assist with customer complaint handling (investigation, response, RMA)
• Lead and facilitate non-conformance investigation and reporting
• Assist with CAPA management
• Product testing (FAI) – ensuring product compliance and supporting quality technician
• Parts dimensional analysis (CMM)
• Data collection, collation and development of site improvement activities
• Quality training with production staff
• Day‑to‑day management of QA lab ensuring good housekeeping & 5S initiatives
• Calibration and management of lab equipment
• Support internal and external auditing
• Organise and manage external testing (sensory, migration)
• Interdepartmental group work (change control, trials, report writing)
• Trend analysis and monitoring – KPIs
• Review, develop and implement SOPs, WI and forms
• Capability studies and performance monitoring – SPC
• Assist with maintenance and analysis of management system (BRC, 14001)
• New product validations and subsequent report writing

Core Values

• Respect your colleagues as individuals and accept their differences
• Be a team player. Trust your colleagues, have confidence in their competencies and respect their responsibilities
• Be reliable and honour your commitment
• Keep the customer in mind in all your actions
• Be honest when exercising your responsibilities
• Keep an entrepreneurial mindset. Suggest initiatives

Qualifications

• Educated to a high level in Quality or related topics (process/plastic/chemical engineering) or proven industry experience equivalent
• Experience using quality tools (8D, FMEA, Fishbone)
• Strong organisational (record‑keeping), report writing and communication skills
• Familiarity with NPD/new product launch processes
• Ability to use metrological equipment
• Experience of internal auditing
• Strong analytical skills (capability studies, SPC)
• IT literate and proficient in Microsoft Office

Desirable Skills

• A strong understanding of injection moulding
• Knowledge/familiarity with food packaging industry standards/regulations/legislation including BRC
• Previous experience in a plastic packaging manufacturing or FMCG company
• Previous experience using CMM machine (Hexagon preferable)
• Six Sigma belt or equivalent experience
• Knowledge/familiarity with ISO14001
• Previous experience with Microsoft Dynamics

Full Time: Permanent Remote‑first, with 2 days at the office per month (Oxford Street, London).