Quality Compliance Senior Manager – Continuous Improvement & Innovation

Amgen; Cambridge; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading biotechnology company seeks a professional for a vital role in driving continuous improvement and change management within R&D Quality Organization in Cambridge. You will lead initiatives for the Digital Quality Management System, collaborate with teams, and ensure compliance with standards. The ideal candidate has a relevant degree and experience in quality management systems, continuous improvement, and possesses strong problem-solving and communication skills. The role offers flexibility to work from home with office visits.

Benefits

Generous Total Rewards Plan

Opportunities for professional growth

Inclusive community environment

Qualifications

• Experienced professional in continuous improvement/change management.
• Strong familiarity with quality management systems.
• Ability to work independently in fast-paced global settings.

Responsibilities

• Lead continuous improvement initiatives.
• Partner with R&D teams for process changes.
• Manage and analyze data across systems.

Skills

Continuous Improvement

GCP knowledge

GLP knowledge

Project management skills

Attention to detail

Problem-solving

Smartsheet

MS Office proficiency

Excellent communication

Education

Degree educated

Tools

Smartsheet

MS Office

Job description

Overview

Career Category Quality Job Description MID-LEVEL

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

What you will do

In this vital role you will drive continuous improvement and change management within Amgen’s R&D Quality Organization. You will provide expert support to create and manage R&D controlled processes, strengthening R&D quality processes, supporting global business process owners, and ensuring compliance with regulatory and organizational standards.

Key Responsibilities

• Lead continuous improvement initiatives for the Digital Quality Management System (DQMS) in R&D
• Partner with R&D teams to design and implement process changes and new improvement initiatives
• Lead projects driven by management reviews or high-impact quality events.
• Provide expertise in developing, revising, and implementing controlled processes.
• Guide R&D functions and process owners through organizational change and compliance requirements
• Collaborate with training and business process leaders to deliver effective communication and training strategies.
• Manage and analyze data across systems and tools (e.g., Excel, Smartsheet) to support improvement activities.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

• Degree educated
• Relevant experience and knowledge of GCP, GLP, and/or GPvP
• Experience with quality management systems and familiarity with project management tools/methodologies
• Previous experience in Continuous Improvement/Change Management
• Strong attention to detail, problem-solving and relationship-building skills as well as ability to work independently in fast-paced global settings
• Proficiency in Smartsheet, MS Office (Word, Excel, PowerPoint, Outlook), and collaboration tools (Teams, WebEx)
• Excellent written and verbal communication

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

LOCATION: Ability to work flexibly from home with regular office work either from our Cambridge or Uxbridge next generation workspace.

APPLY NOW

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.