Quality Co-ordinator

Babcock International; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent company is seeking a Quality Co-ordinator in Plymouth to contribute to the Quality Department. The role involves supporting various administrative tasks, analyzing customer feedback, and ensuring compliance with internal audits. A successful candidate will need strong administrative skills, excellent time management, and proficiency in Microsoft tools, promising a competitive salary and attractive benefits, including generous holidays and professional development opportunities.

Benefits

Generous holiday allowance

Matched contribution pension scheme

Digital GP access

Employee share scheme

10-days special paid leave for reservists

Holiday Trading benefits

‘Be Kind Day’ for volunteering

Employee assistance programme

Qualifications

• Competent in administration and scheduling.
• Excellent time management skills, methodical, meticulous.
• Good interpersonal and communication skills.

Responsibilities

• Be the voice of the customer by tracking and reporting complaints.
• Oversee system coordination including internal and third-party audits.
• Maintain management files and prepare reports.

Skills

Administration

Time Management

Interpersonal Skills

Adaptability

Microsoft Tools Proficiency

Job description

Job Title: Quality Co-ordinator

Location: Plymouth, UK + Hybrid Working Arrangements

Compensation: Competitive + Benefits

Role Type: Full time / Permanent or Fixed Term Contract

Role ID: SF65393

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Quality Co-ordinator at our Plymouth site.

The role

As Quality Co-ordinator you’ll have a role that’s out of the ordinary. You will be responsible for supporting the Quality Department by performing a broad range of routine administrative tasks and activities. To be the voice of the customer by tracking and reporting complaints and compliments and analysing trends.

You will:

• Be the voice of the customer by tracking and reporting complaints and compliments and analysing trends.
• Oversee system coordination including internal and third-party audit to ensure adherence to schedule and progression of corrective and preventive actions.
• Maintain Management files, SharePoint update and control for Quality Function, managing meetings requirements, information cascade to the business where required and preparation of reports.
• Operate with detail and accuracy focused with experience in data analysis, SharePoint and main Microsoft Office applications.
• This role is full time and is fully remote, with occasional travel to our Devonport Site.

Essential experience of the Quality Co-Ordinator:

• Competent in administration and scheduling
• Excellent time management skills, methodical, meticulous and able to deliver under pressure to honor commitments and meet deadlines.
• Good interpersonal and communication skills.
• Able to adapt quickly to changing priorities in order to meet changing needs and achieve deadlines.
• proficient with Microsoft tools.

Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available atUnited Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing Date: 07/08/25