Quality Assurance Supervisor

The Compleat Food Group; Long Eaton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent food manufacturing company in Long Eaton is seeking a QA Supervisor to lead and develop the quality assurance team. This role involves ensuring compliance with food safety standards, conducting audits, and addressing quality issues collaboratively with production teams. The ideal candidate has experience in food manufacturing, strong HACCP knowledge, and excellent communication skills. You'll benefit from a supportive culture, competitive leave options, and various lifestyle benefits, including wellness resources and employee discounts.

Benefits

Salary sacrifices schemes

33 days annual leave

Holiday discounts

Enhanced retail discounts

Free product handouts

EV charging points

Access to GroceryAid

Wellbeing hub

Qualifications

• Experience in food manufacturing within a QA or supervisory role.
• Strong understanding of HACCP, food safety, hygiene, and GMP principles.
• Internal audit experience and a track record of maintaining compliance.

Responsibilities

• Lead and support the QA team to ensure all food safety and quality standards.
• Collaborate with Production to resolve quality and food safety issues.
• Conduct internal audits on processes, documentation, and procedures.

Skills

Food safety

HACCP knowledge

People management

Problem-solving

IT literacy

Education

Intermediate Food Hygiene (Level 3)

Tools

Excel

Word

Job description

Overview

Working Hours: Sunday to Wednesday 6pm - 6am or Wednesday to Saturday 6pm - 6am. As a QA Supervisor, you’ll be the driving force behind quality excellence on site, leading, supporting, and developing the QA team while working closely with production, engineering, and technical colleagues.

Responsibilities

• Lead and support the QA team to ensure all food safety and quality standards are achieved.
• Collaborate with Production to resolve quality and food safety issues, maintaining consistency across all shifts.
• Conduct internal audits on processes, documentation, and procedures to verify compliance with Quality Management Systems.
• Support external audits and customer visits, providing documentation and shop floor presence as required.
• Investigate incidents such as foreign body contamination, micro issues, or customer complaints and ensure root causes are addressed.
• Oversee QA paperwork, sampling schedules, and equipment checks (X-rays, check-weighers, autocoding).
• Train and develop QA staff to ensure consistency and confidence across all shifts.
• Work with the NPD team to ensure new product launches meet all technical and safety requirements before hitting production.
• Manage external laboratory testing and ensure sampling schedules run smoothly.
• Champion continuous improvement, supporting new methods and processes that enhance product quality and efficiency.

Qualifications

• Experience in food manufacturing within a QA or supervisory role.
• Strong understanding of HACCP, food safety, hygiene, and GMP principles.
• Internal audit experience and a track record of maintaining compliance.
• Intermediate Food Hygiene (Level 3) certification (or working toward it).
• Excellent communication and people management skills; the ability to motivate and inspire a team.
• A problem-solving mindset with great attention to detail.
• IT literacy, including Excel, Word, and technical systems.

Benefits and Company Information

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We are committed to fairness, equity, inclusivity, and respect.

We offer a range of benefits designed to support lifestyle, wellbeing, and career growth, including:

• Salary sacrifices schemes (e.g., Electric Vehicles, Home & Tech, Cycle to Work, SMART Pension)
• 33 days annual leave (including bank holidays) with option to purchase extra
• Holiday discounts via online retail platform
• Enhanced retail discounts online and in-store
• Free product handouts across sites
• EV charging points at selected sites
• 24/7 access to GroceryAid
• Physical wellbeing hub with on-demand classes and gym discounts
• Diet and nutrition advice and online wellbeing resources