Quality Assurance Manager — Lead Data-Driven QA (Hybrid)

Ocado Retail; Hatfield; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading online retailer seeks a Quality Assurance Manager in Hatfield to ensure product safety and compliance across their Own Brand range. This role involves managing the Quality Management System (QMS), monitoring food safety compliance, and compiling reports on technical KPIs. Ideal candidates should have over 5 years of relevant experience and a degree in Food Technology or similar. An aptitude for data management and team leadership is vital. This position offers hybrid working and a comprehensive benefits package.

Benefits

Private medical insurance

Matched pension contributions

Discounts at Ocado and M&S

Flexible holiday options

Qualifications

• 5+ years in Technical or Quality Assurance roles.
• Strong working knowledge of QMS principles.
• Level 3 or 4 HACCP qualification preferred.

Responsibilities

• Operate and maintain the Quality Management System (QMS).
• Manage food safety compliance for Own Brand products.
• Compile and report on Technical KPI targets.

Skills

Technical and Quality Assurance experience

Knowledge of Quality Management Systems (QMS)

Data governance

Product risk management

Team management

Education

Food Technology degree or similar

Job description

A leading online retailer seeks a Quality Assurance Manager in Hatfield to ensure product safety and compliance across their Own Brand range. This role involves managing the Quality Management System (QMS), monitoring food safety compliance, and compiling reports on technical KPIs. Ideal candidates should have over 5 years of relevant experience and a degree in Food Technology or similar. An aptitude for data management and team leadership is vital. This position offers hybrid working and a comprehensive benefits package.