Quality Assurance Manager - Hybrid (Food Safety & QMS)

Ocado Retail Ltd; Hatfield; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading online supermarket is seeking a Quality Assurance Manager in Hatfield to oversee the Quality Management System and ensure product safety and compliance. The role involves managing a small team, monitoring food safety standards, and reporting KPI targets to leadership. Ideal candidates have a degree in Food Technology, extensive QA experience, and strong skills in data governance. The position offers a hybrid working model and a variety of benefits including private medical insurance and a pension scheme.

Benefits

Private medical insurance

Annual bonus scheme

Company discounts at M&S

Free breakfast daily

26 days holiday plus flexible bank holidays

Qualifications

• Minimum 5 years of experience in a Technical or Quality Assurance role in Retail/Manufacturing.
• Strong understanding of Quality Management Systems principles.
• Level 3 or 4 HACCP qualified (highly desirable).

Responsibilities

• Manage Quality Management System (QMS) for Ocado Own Brand products.
• Ensure food safety compliance and product legality.
• Compile Technical KPI targets for Leadership Team.

Skills

Technical or Quality Assurance experience

Knowledge of Quality Management Systems

Data accuracy and governance

Crisis management procedures knowledge

Team management

Education

Food Technology degree or equivalent

Job description

A leading online supermarket is seeking a Quality Assurance Manager in Hatfield to oversee the Quality Management System and ensure product safety and compliance. The role involves managing a small team, monitoring food safety standards, and reporting KPI targets to leadership. Ideal candidates have a degree in Food Technology, extensive QA experience, and strong skills in data governance. The position offers a hybrid working model and a variety of benefits including private medical insurance and a pension scheme.