Quality Assurance Facilitator (91122)

Liverpool School of Tropical Medicine; Liverpool; On-site; GBP 29,000 - 34,000; Part time

Job summary

A leading educational institution is seeking a proactive Quality Assurance Facilitator to join their Research Services Department in Liverpool. The role entails maintaining a centralized Research Quality Management System, liaising with teams, and ensuring compliance in research. Ideal candidates will have a degree or equivalent experience, strong administrative and communication skills, and knowledge of research governance processes. The position offers a salary of £29,588 - £33,951 per annum for part-time hours with numerous benefits including generous leave and pension.

Benefits

30 days annual leave

Generous occupational pension

Christmas closure days

Qualifications

• Experience of research governance processes.
• Proven experience of working in a professional administrative role within Higher Education or a similar environment.
• Knowledge of international and UK research processes in Higher Education.

Responsibilities

• Ensure the Research Quality Management platform of SOPs and templates are maintained.
• Liaise with the Clinical Research QA Officer for document updates.
• Advertise training opportunities for SOPs within LSTM.

Skills

Administrative skills

Organisational skills

Time-management skills

Communication skills

IT skills in spreadsheets and database management

Education

Degree or equivalent experience

Job description

Salary: £29,588 - £33,951 per annum pro rata Part-time (28 hours), permanent appointment

Overview

The Liverpool School of Tropical Medicine (LSTM) is a world-leading institution dedicated to improving health outcomes in the world's most vulnerable communities. Through cutting‑edge research, education, and capacity‑building, LSTM delivers impact at global scale. Our Research Services Department underpins this mission by enabling high‑quality, ethical, and compliant research across the organisation.

Role Summary

We are seeking a proactive and detail‑oriented Quality Assurance Facilitator to join our Research Services Department. This pivotal role will ensure that LSTM maintains a robust, centralised Research Quality Management System (QMS) that is up‑to‑date, fit for purpose, and aligned with institutional and regulatory requirements. The post holder will work closely with the Research Governance, Ethics and Integrity (RGEI) team, providing essential support to ensure that research across LSTM is delivered in a compliant, ethical, and high‑quality manner.

Key Responsibilities

• Ensure the Research Quality Management platform of SOPs and templates are maintained and in date.
• Liaise with the Clinical Research QA Officer to ensure all documents are updated and stored on the central Research QMS Platform.
• Advertise training opportunities for SOPs within LSTM including LSTM hubs.
• Collate records to ensure research teams evidence they have read and understood SOPs relevant to their research.
• Support the greenlight process for global studies by reviewing document checklists.
• Update research database of study status and go‑live dates.
• Centralise a schedule of monitoring and auditing to enable reviews of success rates.
• Provide information on version controls and support any investigation that the Compliance Officer or Research Governance Officer may bring.
• Support the process for monitoring plan development, procuring and contracting with monitors.
• Ensure the research database is maintained for any activities undertaken.

Ideal Candidate

The ideal candidate will have strong administrative, organisational and time‑management skills with proven success in delivering results to demanding deadlines.

Qualifications

• Degree or equivalent experience from working in a similar environment.
• Experience of research governance processes.
• Proven experience of working in a professional administrative role within Higher Education or a similar research and development environment.
• Knowledge of international and UK research processes in Higher Education or similar environment.
• Excellent IT skills, particularly in spreadsheets and database management.
• Excellent oral and written communication skills.

Benefits

30 days annual leave, plus bank holidays, plus Christmas closure days. Generous occupational pension. Returning to employment after a break from their careers.

Informal enquiries can be made to: [e-mail]

About LSTM

Founded in 1898, and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub‑tropics. Look at some of the great work we have achieved over the past year by viewing our annual report: https://www.lstmed.ac.uk/about/annual-reports-and-financial-statements

LSTM actively promotes Equal Opportunities and Safeguarding Policies