Quality Assurance Coordinator

NMITE; Hereford; On-site; GBP 29,000; Full time

Job summary

A UK-based higher education provider is seeking a Quality Assurance Coordinator in Hereford. The role involves supporting internal quality assurance processes and academic governance, maintaining student records, and assisting in regulatory activities. Ideal candidates will have a degree and at least three years of experience in quality assurance or registry functions, alongside strong organizational and communication skills. This position offers a competitive salary of £28,645 per annum and the opportunity to contribute to a growing institution committed to excellence.

Qualifications

• 3+ years of experience in registry or quality assurance in HE or FE.
• Ability to manage multiple priorities effectively.
• Proficient in servicing committees and producing accurate minutes.

Responsibilities

• Support the delivery of NMITE's internal quality assurance processes.
• Act as secretary to academic governance committees.
• Maintain accurate student records and oversee retention systems.

Skills

Organizational skills

Communication skills

Attention to detail

Data analysis

Relationship building

Education

Degree level or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Quality Assurance Coordinator

Location: Hereford

Salary: £28,645 per annum

Do you care deeply about academic quality, good governance, and making systems work well for students and staff?

If so, you could be a great fit for NMITE. NMITE is an innovative higher education provider, rethinking engineering and technology education to make a positive regional, national and global impact. As we continue to grow and mature as an institution, robust and thoughtful quality assurance and governance processes are central to everything we do.

Who are we?

NMITE is a UK-based higher education provider founded to reimagine how engineering and technology education is delivered. We combine rigorous academic standards with an interdisciplinary, human‑centred and project‑based approach to learning. Our first cohort graduated in 2025, and we continue to build a distinctive institution grounded in creativity, inclusion and real‑world impact.

As a young and ambitious organisation, NMITE values people who can balance innovation with good governance, and who take pride in doing things well.

What are we looking for?

We are looking for a detail‑oriented, organised and collaborative Quality Assurance Co‑ordinator to support the successful operation of NMITE's quality assurance and academic governance framework. Reporting to the Quality Assurance Manager, you will work closely with colleagues across academic and professional services teams to ensure policies, processes and systems operate effectively, consistently and in line with regulatory expectations.

This is an excellent opportunity for someone with experience in HE or FE quality assurance or registry functions who wants to make a visible contribution in a growing institution.

Responsibilities of the Role

Supporting Quality Assurance and Academic Standards

• Support the Quality Assurance Manager in the delivery of NMITE's internal quality assurance processes, including programme development, annual monitoring and external examiner arrangements.
• Review and process programme and module change requests in line with NMITE policy, ensuring programme and module specifications remain accurate and up to date.
• Provide ongoing support to Programme Leaders throughout the academic year, helping to ensure the smooth operation of the academic quality lifecycle.
• Support the scheduling and administration of assessment and mark verification processes.
• Maintain accurate student records relating to assessment, modules and awards, and oversee systems for the retention of student work.

Academic Governance and Committee Support

• Act as secretary to academic governance committees, including scheduling meetings, preparing agendas and papers, taking accurate minutes and following up agreed actions.
• Prepare reports and papers on academic quality and standards as required.
• Manage Assessment Board administration, including production of committee papers and associated reports.

Regulatory and Enhancement Activity

• Support NMITE's preparation for externally facing quality and regulatory activity, including Degree Awarding Powers reporting, professional accreditation and the Teaching Excellence Framework.
• Support quality assurance processes relating to Continuing Professional Development (CPD) provision.
• Contribute to the development, review and enhancement of NMITE policies and procedures.

Working as Part of the Quality Team

Work flexibly and collaboratively as part of the Quality Assurance and Governance team, contributing to wider projects, initiatives and continuous improvement activity as required.

Qualifications & Experience

Essential

• Educated to degree level or equivalent.
• At least three years' experience in a registry, quality assurance or similar role within HE or FE.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills.
• Experience of servicing committees, including scheduling meetings and producing clear, accurate minutes and reports.
• Ability to build effective working relationships with a wide range of stakeholders.
• High attention to detail and accuracy when working with data and records.
• Numerate, with confidence in handling and analysing data.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to work both independently and as part of a team.

Desirable

• Experience using student information systems or similar database platforms.
• Understanding of the higher education sector and current regulatory and policy developments.

To Apply

If you feel you are a suitable candidate and would like to work for NMITE, please do not hesitate to apply.

NMITE is committed to promoting a diverse and inclusive community - a place where we can be ourselves and succeed on merit. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in engineering education. Part time proposals and secondment arrangements may also be considered.

The closing date for completed applications is the 9th March 2026.