Quality and Training Manager

Recruit Me Care Ltd; Hucknall; On-site; GBP 35,000 - 38,000; Full time

Job summary

A care services organization in the UK is seeking a Quality & Training Manager to lead quality assurance and training across adult and children's care services. This role requires expertise in regulatory compliance and training delivery, as well as collaboration with managers to identify training needs. The ideal candidate must possess a Level 3 or higher qualification in Health & Social Care and have experience in developing training programs. Competitive salary offered between £35,000 to £38,000.

Qualifications

• Level 3 or higher qualification in Health & Social Care (Adults or Children) required.
• Experience in delivering training sessions and developing training materials.
• Knowledge of CQC and Ofsted standards necessary.

Responsibilities

• Lead internal quality audits and monitor compliance with standards.
• Design and deliver training programs for staff development.
• Support services in preparing for inspections and compliance.

Skills

Leadership in training

Quality assurance processes

Regulatory compliance

Coaching and mentoring

Training delivery

Education

Level 3 or higher qualification in Health & Social Care

Award / Certificate in Education & Training

CIPD Level 5 (L&D route)

Job description

Job Description : Quality & Training Manager

Job Title : Quality & Training Manager

Department : Quality, Compliance & Learning

Reports to : Head of Quality / Director of Care & Compliance

Location : Hucknall, Nottinghamshire, NG15

Salary : £35,000 to £38,000

Hours : 40 hours

Role Purpose

The Quality & Training Manager plays a pivotal role in ensuring the delivery of safe, effective, and person-centred services across our adult (CQC-regulated) and children's (Ofsted-regulated) care provisions.

This position leads both the training function and the quality assurance processes, ensuring all staff are competent, supported, and equipped with the skills needed to meet regulatory, contractual, and organisational standards. The postholder will also support services in preparation for inspections, deliver high‑quality training, monitor compliance, and contribute to continuous improvement across the organisation.

Key Responsibilities

1. Quality Assurance & Compliance

Lead and coordinate internal quality audits across adult and children’s services.

Monitor compliance with CQC and Ofsted standards, organisational policies, and best practice guidance.

Support services with action plans following audits, inspections, or incident reviews.

Review incident reports, complaints, safeguarding alerts, and quality data to identify learning themes.

Prepare services for regulatory inspections and ensure evidence is well‑organised and accessible.

Produce comprehensive quality reports for senior leadership.

2. Training Design & Delivery

Oversee the development, planning, and delivery of the organisation’s training programme.

Deliver high‑quality training sessions including safeguarding (Adults & Children), induction, values, care practice, and specialist modules.

Design learning materials that are engaging, compliant, and appropriate for different staff groups.

Support competency assessments (including observations, supervisions, and skills checks).

Evaluate training effectiveness and adapt content based on feedback, incidents, or sector updates.

3. Workforce Development & Compliance

Maintain training matrices and ensure all staff meet mandatory and specialist training requirements.

Work with service managers to identify training gaps and development needs.

Implement learning pathways and career progression frameworks.

Ensure induction programmes are robust, compliant, and delivered consistently across all services.

Support the implementation and management of the organisation’s LMS / e‑learning systems.

4. Service Support & Continuous Improvement

Provide coaching, mentoring, and practical support to managers and staff.

Lead on thematic learning, reflective practice sessions, and improvement workshops.

Share best practice guidance and sector updates across the organisation.

Promote a culture of professionalism, curiosity, and ongoing learning.

Person Specification : Quality & Training Manager

Qualifications

Essential

• Level 3 or higher qualification in Health & Social Care (Adults or Children).
• Relevant training or education qualification such as :

• o Award / Certificate in Education & Training (AET / CET)
• o CIPD Level 3 or Level 5 (L&D route)
• o Coaching or mentoring qualification
• o Evidence of ongoing professional development.
• o Safeguarding Adults and Safeguarding Children training (Level 2 or above).

Desirable

• Level 5 Diploma in Leadership & Management for Care.
• IQA (Internal Quality Assurance) or Assessor qualification.
• Degree in Education, Social Care, Quality, or related field.
• Qualification in auditing or quality management (e.g., ISO, Lean).
• Training in Positive Behaviour Support, MAPA / PMVA, trauma‑informed practice, or clinical competencies (where applicable)