Quality and Governance Manager

OSD Healthcare; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Hemel Hempstead is looking for a Quality and Governance Manager to join their Governance team. The successful candidate will provide leadership and direction, ensuring compliance with regulatory requirements. This full-time position offers a competitive salary and includes benefits such as 33 days of annual leave, a contributory pension scheme, and private medical insurance upon completion of the probationary period. Join a dedicated team focused on quality healthcare delivery.

Benefits

33 days annual leave

Contributory pension scheme

Life Insurance

Private Medical Insurance

Contribution towards Eye Care

Cycle to Work Scheme

Employee Assistance

Discounted Cinema Tickets

Free on-site parking

Qualifications

• Graduate with a relevant degree ideally with an additional qualification in Risk Management.
• Experience in healthcare governance or risk management, project management.
• Working knowledge of CQC standards and auditing.

Responsibilities

• Provide leadership and direction regarding Quality and Governance.
• Ensure robust governance framework compliance with regulations.
• Manage day-to-day operations of the Quality and Governance Agenda.

Skills

Healthcare governance

Risk management

Project management

CQC standards

Education

Relevant degree

Additional qualification in Risk Management or related

Job description

Overview

We have an exciting opportunity for a Quality and Governance Manager to join our Governance team based in Hemel Hempstead. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus benefits.

Responsibilities

• Provide leadership, expert advice and direction across the organisation with regards to Quality and Governance.
• Ensure a robust integrated governance framework is in place that complies with current legislation and the requirements of regulatory bodies including the CQC and JAG.
• Support OSH in maintaining its commitment to be a quality healthcare environment.
• Be responsible for the operational day-to-day management of the Quality and Governance Agenda and those working within it.
• Ensure the incident reporting systems are well managed and issues responded to appropriately and thoroughly.
• Manage OSH policy and procedures framework.

About Us

At One Stop Healthcare, we’re more than a private hospital — we’re a team of people united by one shared purpose: to enrich healthcare - for our patients, our people and our community. Based in Hemel Hempstead, we bring together world-class expertise with cutting-edge medical technology to offer a wide range of services under one roof, including GP, dental, physiotherapy, diagnostic imaging and day surgery, making high-quality care more connected and accessible for everyone.

What truly sets us apart is how we care. As a people business, the patient is at the heart of everything we do. We take pride in being there for our patients and each other: in person, in time and on site. We build real relationships, take the initiative, and always act with compassion and integrity. Before we do anything, you will always find us safe, proactive and personal — these are the foundations we are built on.

Working with us means joining a growing, forward-thinking organisation that values people as much as technology. You’ll be part of a supportive, collaborative team where every role matters, and every idea is heard. Together, we’re shaping a more dependable, dynamic, and personal approach to private healthcare – 7 days a week, 365 days a year.

If this sounds like the place where you can bring your best, we’d love to hear from you.

Job requirements

About the role

Your responsibilities will include to:

• Provide leadership, expert advice and direction across the organisation with regards to Quality and Governance.
• Ensure a robust integrated governance framework is in place that complies with current legislation and the requirements of regulatory bodies including the CQC and JAG.
• Support OSH in maintaining its’ commitment to be a quality healthcare environment.
• Be responsible for the operational day to day management of the Quality and Governance Agenda and those working within it.
• Ensure the incident reporting systems are well managed and issues responded to appropriately and thoroughly.
• Manage OSH policy and procedures framework.

About you

The ideal candidate will have the following qualifications, skills and experience:

• Graduate with a relevant degree ideally with an additional qualification in Risk Management, Healthcare governance, health and safety, information governance, compliance or quality management.
• Experience in healthcare governance, risk management or related field, project management ideally management of the CQC registration process and complaints management.
• Working knowledge of CQC standards, auditing and developing improvement plans, collating and analysing statistical information and producing reports.

Benefits we offer

• 33 days annual leave including bank holidays, increasing with length of service and opportunity buy/sell leave
• Contributory pension scheme
• Life Insurance
• Private Medical Insurance (upon completion of probationary period)
• Contribution towards Eye Care
• Cycle to Work Scheme
• Employee Assistance
• Discounted Cinema Tickets
• Car Discounts
• Free on-site parking

Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.

Please note - this role does not qualify for Certificate of Sponsorship.

The closing date for applications is 16/2/26; however, please note that we may close the advert earlier if there is a significant number of applications.

Click apply today to be considered for the Quality and Governance Manager role – we would love to hear from you!

Contact/Disclosure

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.