Purchasing Assistant

Pan Pacific London; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A luxury hotel in London is seeking a Purchasing Assistant to join their outstanding team. The successful candidate will assist in sourcing and purchasing goods, maintaining documentation, and ensuring adequate supply levels. Attention to detail and a guest-focused attitude are essential. This role offers numerous employee benefits and career progression opportunities.

Benefits

Access to Mental Health First Aiders

Extra day off for birthday

Cycle to Work Scheme

Employee Referral Scheme

Season Ticket Loan

Enhanced Maternity and Paternity Policies

Employee Assistance Programme

Flexible Work Policy

Complimentary meals prepared daily

Career Progression opportunities

Qualifications

• Proven ability to assist in sourcing and purchasing goods.
• Experience in maintaining purchasing documentation.
• Ability to work closely with vendors and internal teams.

Responsibilities

• Assist in sourcing and purchasing goods.
• Maintain purchasing files and documentation.
• Coordinate with storekeepers and department heads for supply levels.

Skills

Attention to detail

Empathy

Professionalism

Calm under pressure

Job description

WHO ARE WE

Nestled in the heart of London’s prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world‑class dining, and exceptional service. Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality.

Guests can unwind at SENSORY, our state‑of‑the‑art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments. At Pan Pacific London, luxury meets excellence and we invite you to be part of it.

ABOUT YOU

We are looking for a passionate and guest‑focused Purchasing Assistant to become a valued part of our outstanding Purchasing team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity. If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

JOB SUMMARY

As a Purchasing Assistant in our Purchasing department, you will play a key role in delivering exceptional, personalised experiences for every guest. You will be a true ambassador of Pan Pacific London, ensuring every interaction reflects our commitment to excellence. Your responsibilities will include, but are not limited to:

• Assist in sourcing, purchasing goods and good receiving.
• Compare prices, specifications accurately, track deliveries and ensure timely receipt of goods.
• Maintain and update purchase specification, requisition, and purchase orders according to hotel’s policies.
• Assist on stocktake of Beverage storage areas on a monthly basis.
• Work closely with Cost Controller in advance of menu changes on both Food and Beverage to ensure products are sourced and negotiated in advance of changes.
• Coordinate with storekeepers and department heads to ensure adequate supply levels.
• Work with the vendors to ensure proper maintenance of the procurement systems.
• Log any potential problems with suppliers.
• Follow up on the status of orders and deliveries.
• Research potential suppliers against the needs of the business.
• Maintain accurate purchasing files, price lists, and documentation.
• Ensure all purchasing activities follow hotel policies and established financial guidelines.
• Support the Purchasing Manager in preparing reports.

YOUR BENEFITS WORKING AS A PURCHASING ASSISTANT AT PAN PACIFIC LONDON

• Access to Mental Health First Aiders
• An extra day off to celebrate your birthday
• Cycle to Work Scheme
• Employee Referral Scheme
• Season Ticket Loan
• Enhanced Maternity and Paternity Policies
• Eye Care Voucher Scheme
• Social and Employee Wellness Activities
• Employee Assistance Programme, including 24/7 virtual GP and financial advisors
• Two hotel‑wide social events per year, plus additional team gatherings
• Flexible Work Policy
• Complimentary dry cleaning for uniforms and work attire
• Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme
• 50% discount on food and 25% discounts on beverage at Food & Beverage outlets at Pan Pacific London
• 30% discount on internal spa treatments
• 30% discount on food & beverage across Pan Pacific Hotel Group properties
• Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
• Complimentary meals prepared daily by our chefs
• Two fully paid Study Days per year (in addition to annual leave)
• Two fully paid Volunteer Days per year (in addition to annual leave)
• Career Progression – we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group.
• Additional perks through YuLife: Dedicated discounts with local eateries.

ABOUT PAN PACIFIC HOTELS GROUP

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America and Europe—including seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.

Join Our Family in the Heart of the City

Pan Pacific London, a Forbes Travel Guide Five‑Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including:

• Hotel of the Year – Group (2023) | Catey Awards
• Hotel of the Year – London (2022/2023) | AA Hospitality Awards
• Forbes Five‑Star Rating | 2022/2023
• Forbes Five‑Star Rating | 2023/2024
• Forbes Five‑Star Rating | 2024/2025
• Forbes Four‑Star Rating – SENSORY Wellbeing | 2023/2024
• Forbes Four‑Star Rating – SENSORY Wellbeing | 2024/2025

All applicants for the role of Purchasing Assistant must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage.