Public Transport Services Manager

Neway International Ltd; Hereford; Hybrid; GBP 51,000 - 56,000; Full time

Job summary

A public sector organization is seeking a Public Transport Services Manager to lead the development and delivery of public transport strategies. This role involves managing relationships with multiple stakeholders, supervising staff, and promoting public transport throughout the county. Ideal candidates should have strong leadership and project management skills with minimum 2 years of relevant experience. The position offers a salary range of £51,356 – £55,915 and flexible working options including job-sharing and home working.

Benefits

Competitive salary

31 days annual leave plus bank holidays

Local Government Pension Scheme

Flexible working options

Employee Assistance Programme

Payment of professional membership fees

Access to retail and leisure benefits

Qualifications

• Eligible to work in the UK.
• Minimum of 2 years’ references/work history.
• Strong leadership and people management skills.
• Experience in partnership working and project management.
• Understanding of local authority structures.

Responsibilities

• Lead the development and delivery of Herefordshire’s public transport strategy.
• Manage relationships with bus operators, community transport providers, and stakeholders.
• Supervise, support, and develop staff, building a motivated and effective team.
• Coordinate and manage projects across multiple service areas.
• Promote public transport within the council and the county.

Skills

Leadership skills

People management

Project management

Stakeholder engagement

Job description

Neway International are seeking a Public Transport Services Manager – Facilities & Environment to join our client based with Herefordshire Council.

Location: Plough Lane, Hereford, Herefordshire, HR4 0LE, United Kingdom. Hours: 37 per week. Employment Type: Permanent. Start Date: 05 January 2026. Work Pattern: 2 days in the office. Salary: £51,356 – £55,915 per annum.

About the Client

Herefordshire Council is committed to transforming public transport across the county. Their vision is to create a smart, integrated bus network that connects seamlessly with rail, links market towns reliably to the city, and ensures rural areas are fully included. This ambitious programme is designed to increase patronage and make public transport accessible and attractive to all residents.

The Role

As Public Transport Services Manager, you will lead the delivery of this vision. Working closely with bus operators, community transport providers, and stakeholders, you will drive forward projects that modernise and expand services. You will raise the profile of public transport across the council and county, ensuring collaboration and innovation are at the heart of service delivery.

This is a leadership role requiring strong people management skills, the ability to build and develop teams, and confidence in working with elected members and officers. You will oversee staff development, coordinate projects, and manage relationships with internal and external partners to achieve strategic goals.

Key Responsibilities

• Lead the development and delivery of Herefordshire’s public transport strategy.
• Manage relationships with bus operators, community transport providers, and stakeholders.
• Supervise, support, and develop staff, building a motivated and effective team.
• Coordinate and manage projects across multiple service areas.
• Promote public transport within the council and across the county.
• Ensure compliance with council policies and contribute to wider organisational objectives.

Candidate Requirements

• Eligible to work in the UK.
• Minimum of 2 years’ references/work history.
• Strong leadership and people management skills.
• Experience in partnership working and project management.
• Understanding of local authority structures and stakeholder engagement.
• Commitment to compliance and professional standards.

Benefits

• Competitive salary.
• 31 days’ annual leave plus bank holidays, with option to purchase an additional 10 days.
• Enrolment in the Local Government Pension Scheme (LGPS).
• Flexible working options including flexi-time, job-share, part-time hours, and home working.
• Employee Assistance Programme with 24/7 support.
• Payment of professional membership fees.
• Access to retail, leisure, holiday, and health benefits including discounts and cashback.

Additional Commitments

• Herefordshire Council is proud to support inclusivity and diversity. Guaranteed interviews will be offered to candidates who meet essential criteria and: Indicate they have a disability (Disability Confident scheme).
• Indicate they serve or have served in the Armed Forces, or are family members (Armed Forces Covenant).
• Indicate they are a Herefordshire care leaver.