Public Sector Operations Manager | Lead, Develop & Deliver

ENGINEERINGUK; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK consultancy is seeking an Operations Manager to oversee pension administration services in London. The ideal candidate will have a strong background in managing pension schemes, particularly in the public sector, and possess proven leadership abilities. Responsibilities include maintaining high-quality service delivery, developing team capabilities, and managing client relationships. The role offers a hybrid work environment, competitive salary, and various benefits including holiday flexibility and healthcare plans.

Benefits

Competitive salary

Annual discretionary bonus

25 days holiday with buy/sell flexibility

Pension matching

Healthcare plans

Life assurance

Retailer discounts

Flexible benefits scheme

Paid volunteer days

Qualifications

• Experienced pension professional with a strong track record in pension administration.
• Thorough knowledge of technical pension administration activities.
• Proven experience across the new business lifecycle.
• Strong understanding of compliance frameworks.
• Demonstrated leadership skills in mentoring teams.

Responsibilities

• Manage and deliver pension administration services across the London office.
• Ensure consistent delivery of high-quality services.
• Develop the capabilities of your team.
• Contribute to client relationship management.
• Support strategic business change and implement new practices.

Skills

Management of pension administration services

Technical pension administration knowledge

Client relationship management

Leadership and mentoring

Problem-solving capabilities

Strong communication skills

Education

Educated to A Level or Degree

Strong Maths and English GCSE (minimum grade B)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

A leading UK consultancy is seeking an Operations Manager to oversee pension administration services in London. The ideal candidate will have a strong background in managing pension schemes, particularly in the public sector, and possess proven leadership abilities. Responsibilities include maintaining high-quality service delivery, developing team capabilities, and managing client relationships. The role offers a hybrid work environment, competitive salary, and various benefits including holiday flexibility and healthcare plans.